Senior Specialist, AR Corrections - Hybrid

What you’ll need to succeed as a Senior Specialist, AR at XPO

Minimum qualifications:

• 2 years of experience in freight bill audit, accounts receivable, billing, or payables, preferably within the LTL transportation industry
• Strong analytical, critical thinking, and problem-solving skills
• Ability to review and interpret customer pricing contracts and billing documentation
• Clear and professional verbal and written communication skills
• Proficiency with Microsoft Office applications, including advanced Excel capabilities
• Ability to work independently while managing multiple priorities in a fast-paced environment

Preferred qualifications:

• Bachelor's degree in Business, Logistics, Accounting, Finance, or a related field, or equivalent work or military experience
• 2-4 years of experience in freight bill audit, billing corrections, accounts receivable, or transportation finance
• Experience identifying root causes of billing disputes and implementing process improvements
• Knowledge of LTL transportation pricing, invoicing, and contractual billing practices
• Experience creating SOPs, training materials, or serving as a subject matter expert on business processes and systems
• Experience supporting testing initiatives, system implementations, or continuous improvement projects

About the Senior Specialist, AR job

Pay, benefits and more:

• Competitive compensation package 
• Full health insurance benefits are available on day one 
• Life and disability insurance 
• Earn up to 15 days of PTO over your first year  
• 9 paid company holidays 
• 401(k) option with company match 
• Education assistance 
• Opportunity to participate in a company incentive plan 

What you’ll do on a typical day:

• Review customer pricing agreements and perform detailed audits of LTL invoices to validate billing accuracy and contractual compliance
• Research, analyze, and process invoice correction requests using sound judgment and attention to detail
• Identify the root cause of billing disputes and collaborate with internal partners to resolve discrepancies
• Recommend and implement process improvements that reduce billing errors, corrections, and operational inefficiencies
• Serve as a subject matter expert for department projects, user acceptance testing, and system enhancements
• Create and maintain standard operating procedures (SOPs), quick-reference guides, and other process documentation
• Ensure compliance with company controls, SOX requirements, and applicable billing standards
• Support and mentor team members by sharing knowledge and best practices

Senior Specialists are required to:

• Demonstrate strong analytical and data interpretation skills
• Maintain a high level of accuracy and attention to detail when handling billing corrections and audits
• Effectively prioritize workload and meet established deadlines
• Build collaborative relationships with customers, operations teams, and business partners
• Learn and maintain proficiency in company systems and software applications
• Work with minimal supervision while demonstrating initiative and accountability
• Sit for extended periods and work primarily at a computer workstation

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here.