Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Work Location & Schedule: This is a 5-day office-based position Monday- Friday 7am to 3:30pm. Flexibility required to work outside of the business hours to align with business needs.

Travel: Occasional travel required to support our local offices in Johnston, RI and downtown Boston as business needs arise.

Relocation is not offered

Role Overview

The Conference Center Administrator plays a key role in supporting the day‑to‑day operations of a corporate conference center. This position is ideal for an organized, detail‑oriented professional who can manage multiple priorities, take direction effectively, and work independently in a fast‑paced environment. The role supports conference services, events, and internal stakeholders while ensuring a high level of professionalism and service.

Key Responsibilities

Provide administrative support to the Conference Center Manager, including scheduling support, document preparation, reporting, and general office coordination
Manage multiple priorities simultaneously, ensuring deadlines are met and work is completed accurately with minimal oversight
Support conference and event operations by preparing schedules, agendas, meeting materials, and post‑event documentation
Print, distribute, and maintain Banquet Event Orders (BEOs) and other event‑related materials for on‑property meetings
Assist with pulling reports, tracking event data, and maintaining organized records to support planning and decision‑making
Communicate effectively with internal teams to support smooth execution of meetings, events, and daily operations
Assist guests and internal clients with conference center and business support needs
Order, track, and organize office, conference, and promotional supplies
Utilize catering, conference booking, and internal systems to support business needs
Identify issues, escalate appropriately, and support problem resolution in a timely and professional manner

Qualifications

Prior experience providing administrative support to a manager, department, or business unit
Strong time management, organizational, and prioritization skills with proven ability to manage competing deadlines
Ability to take direction, work independently, and follow through with minimal supervision
Strong problem‑solving and analytical skills with attention to detail
Excellent written and verbal communication skills, including a professional phone presence
Demonstrated reliability, accountability, and consistent follow‑through
Strong technical proficiency, including:
- Microsoft Outlook, Teams, Word, Excel, PowerPoint
- Ability to pull reports and manage data accurately
- Comfort learning conference booking, catering, and collaboration tools
Ability to handle sensitive or confidential information with discretion and professionalism
Ability to move throughout the conference center as needed to support meetings, events, and site coordination

Education

High school diploma or GED required
Associate’s or Bachelor’s degree preferred
Equivalent combination of education and 2 years of relevant experience will be considered

The hiring range for this position is $ 24.08 to $34.62 an hour. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

#LI-NL1

Learn more about this Employer on their Career Site

Conference Center Administrative Assistant

Work Location & Schedule: This is a 5-day office-based position Monday- Friday 7am to 3:30pm. Flexibility required to work outside of the business hours to align with business needs.

Travel: Occasional travel required to support our local offices in Johnston, RI and downtown Boston as business needs arise.

Relocation is not offered

Role Overview

Key Responsibilities

Provide administrative support to the Conference Center Manager, including scheduling support, document preparation, reporting, and general office coordination

Manage multiple priorities simultaneously, ensuring deadlines are met and work is completed accurately with minimal oversight

Support conference and event operations by preparing schedules, agendas, meeting materials, and post‑event documentation

Print, distribute, and maintain Banquet Event Orders (BEOs) and other event‑related materials for on‑property meetings

Assist with pulling reports, tracking event data, and maintaining organized records to support planning and decision‑making

Communicate effectively with internal teams to support smooth execution of meetings, events, and daily operations

Assist guests and internal clients with conference center and business support needs

Order, track, and organize office, conference, and promotional supplies

Utilize catering, conference booking, and internal systems to support business needs

Identify issues, escalate appropriately, and support problem resolution in a timely and professional manner

Prior experience providing administrative support to a manager, department, or business unit

Strong time management, organizational, and prioritization skills with proven ability to manage competing deadlines

Ability to take direction, work independently, and follow through with minimal supervision

Strong problem‑solving and analytical skills with attention to detail

Excellent written and verbal communication skills, including a professional phone presence

Demonstrated reliability, accountability, and consistent follow‑through

Strong technical proficiency, including:

Microsoft Outlook, Teams, Word, Excel, PowerPoint

Ability to pull reports and manage data accurately

Comfort learning conference booking, catering, and collaboration tools

Ability to handle sensitive or confidential information with discretion and professionalism

Ability to move throughout the conference center as needed to support meetings, events, and site coordination

Education

High school diploma or GED required

Associate’s or Bachelor’s degree preferred

Equivalent combination of education and 2 years of relevant experience will be considered

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

#LI-NL1