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Retail Floor Lead

Phat Panda
Posted 11 days ago, valid for 23 days
Location

Northampton, MA, US

Salary

$19 per year

Contract type

Full Time

Paid Time Off
Life Insurance

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Sonic Summary

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  • Fyre Ants is seeking a Retail Team Lead in Northampton, MA, offering a salary of $19/hour plus tips for a full-time position.
  • The ideal candidate should have at least 2 years of experience leading or supervising a team in retail or hospitality.
  • Responsibilities include guiding staff during busy shifts, providing excellent customer service, and managing daily store operations.
  • Candidates with prior cannabis retail experience, familiarity with Dutchie POS and METRC systems, and bilingual skills are preferred.
  • This role requires flexibility in scheduling and the ability to work in a fast-paced retail environment.
Retail Team Lead
$19/hour + Tips | Full-Time
Company: Fyre Ants
Location: Northampton, MA
Job Type: Full-Time
Experience Level: Mid Level
About the Role
We're looking for a hands-on leader to help run our sales floor day-to-day. You'll guide the team through busy shifts, keep operations running smoothly, and make sure every customer walks out happy.
Schedule
Full-time; must be open to a flexible schedule including days, evenings, weekends, and holidays.
What You'll Do
  • Guide and support staff during peak hours
  • Coach and mentor team members on the floor
  • Recommend products and provide top-notch customer service
  • Handle cash transactions and oversee daily store functions
  • Help manage inventory levels, restocking, and product displays
  • Keep the store compliant with all state and company standards
  • Keep the retail space clean, organized, and presentable
What We're Looking For
  • Prior cannabis retail experience is a plus
  • 2+ years leading or supervising a team in retail or hospitality
  • Familiarity with Dutchie POS and METRC systems a bonus
  • Solid communication, organizational, and problem-solving abilities
  • Comfortable working in a busy, fast-moving setting
  • Must be 21 or older and meet all Massachusetts Cannabis Control Commission eligibility requirements
  • Excellent customer service and communication skills
  • Strong attention to detail and precise math skills
  • Well organized and comfortable multi-tasking
  • Able to stay composed and manage stress in a fast-paced setting
  • Must submit to and pass a criminal background check
  • Valid ID and authorization to work in the United States required
  • Knowledge of cannabis strains, edibles, extracts, and other current products a plus
  • Bilingual English/Spanish a plus
Work Experience
  • Budtending: 2 years (preferred)
  • Customer service: 2 years
  • Retail sales: 1 year
Perks & Benefits
  • $19/hour plus tips
  • Full-time schedule
  • Growth and advancement paths
  • Real leadership experience
  • Broad exposure to store operations, compliance, and inventory
  • Medical, dental, vision, and life insurance
  • Paid Time Off (PTO)
On the Floor
  • Fast-paced, high-traffic retail environment
  • Collaborative, team-first culture
  • Physically active role — must be able to stand and walk for up to 8 hours at a time, with occasional lifting
Fyre Ants is an equal opportunity employer and complies with all applicable employment laws.
 



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