Employee Relations Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

At IDEX, we build trusted solutions that improve lives. Our businesses engineer and manufacture mission-critical technologies used in everyday life – from helping firefighters and rescue teams save lives, to advancing scientific research, to supporting some of the world's most innovative industrial applications.

With more than 50 businesses around the world, our operating structure is purposefully designed to offer the stability of a large corporation, while enabling our businesses to be agile and entrepreneurial, and our teams to retain their passion, energy and autonomy. We believe great communication plays a critical role in connecting employees to our purpose, strategy and culture.

Why Join IDEX?

This role offers the opportunity to meaningfully impact the employee relations experience for employees at a global, publicly-traded company whose products make a meaningful difference around the world. You'll work closely with partners in the Legal and Compliance team and Human Resources function, gain exposure to diverse businesses and industries, investigate and resolve employee relations concerns, support enterprise-wide Human Resources policy development and evolution, and assist with developing trainings designed to strengthen the employee experience across the organization .

Position Summary

The Employee Relations Manager supports the Labor & Employment and Human Resources teams to investigate and resolve employee relations concerns and allegations of misconduct and policy violation. This role will effectively identify issues, develop investigation strategies, conduct witness interviews, and propose and implement practical and effective resolutions. This role will partner effectively with multiple stakeholders at various levels of the organization to improve the employee experience and mitigate risk to the business. This role will also assist in enterprise-wide Human Resources policy development and updates and developing engaging and effective trainings on a number of Human Resources topics.

The position is hybrid, with remote working on Mondays and Fridays and office working Tuesday through Thursday at IDEX’s corporate headquarters in Northbrook, Illinois, to foster better collaboration, connection, and innovation. This position will require periodic travel to IDEX business units.

Responsibilities

• Conduct prompt, thorough, and objective investigations into employee relations complaints, allegations of misconduct, and suspected policy violations from intake to completion, both directly and in partnership with Legal and/or Human Resources partners, including:
  • Developing investigation plans for concerns raised through a variety of channels;
  • Independently conducting witness interviews;
  • Partnering with various business units and departments and efficiently navigating HRIS and IT systems to gather and review relevant facts and evidence;
  • Preparing comprehensive investigative reports for internal stakeholders; and
  • Performing investigative responsibilities in accordance with applicable Company investigation procedures.
• Identify patterns and root causes contributing to concerns or serving as obstacles to positive employee experience.
• Collaborate closely with Legal and Human Resources stakeholders to proactively respond to legal and employee relations developments and issues and implement proactive solutions.
• Develop and maintain, in coordination with Legal and Human Resources stakeholders, effective case management resources and processes to identify and report on internal trends.
• Advise key stakeholders and leaders about complex scenarios involving policy and misconduct violations and partner with Human Resources and business leaders on recommended outcomes and resolutions.
• Build productive working relationships across functions, levels, and teams to achieve shared objectives and effectively partner with stakeholders to solve problems and drive results.
• Ensure policies and programs are consistently administered in compliance with Company policies and applicable laws and regulations.
• Partner with Labor & Employment team to track and understand legal and human resources developments, emerging risk, and identify best practices.
• Develop templates, resources, and toolkits to assist Human Resources in managing legal developments.
• Partner with Labor & Employment and Human Resources to develop and facilitate relevant training and related resources.
• Collaborate with Labor & Employment Team and Human Resources to implement and modify applicable policies.

Essential Skills, Knowledge, and Experience

• Bachelor's degree in Human Resources or a related field.
• 4+ years of Employee Relations, Human Resources, Labor Relations, corporate law, or investigative experience.
• Demonstrated ability to effectively manage and resolve complex workplace conflicts through sound judgment and problem-solving techniques.
• Effective collaborator with developed interpersonal skills and ability to build relationships and influence across all levels of an organization and work effectively with cross-functional stakeholders.
• Proven decision-making capabilities, including strong ability to understand and assess risk, evaluate competing interests, and make timely, well-reasoned recommendations balancing business objectives and HR/legal risk.
• Excellent issue-spotting skills with a keen ability to identify employee relations, human resources, and/or legal risk.
• Exceptional organizational skills with strong attention to detail. Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Highly developed analytical thinking skills with ability to assess facts and evidence, weigh credibility, interpret data, and develop practical solutions.
• Sound professional judgment and demonstrated ability to handle sensitive, confidential information with discretion.
• Effective and articulate written and verbal communication skills including experience drafting investigation reports, recommendations, policies, correspondence, and presenting information to relevant stakeholders.

Preferred

• Demonstrated experience supporting employee relations matters in a large, matrixed, or multi-location global organization.
• Familiarity with case management systems, HRIS platforms, and data analysis tools used to track investigations, identify trends, and support reporting.
• Experience identifying systemic issues, root causes, and organizational trends and recommending practical solutions to mitigate risk and improve employee experience.
• Experience developing, revising, and implementing workplace policies, procedures, toolkits, and employee relations resources.
• Proven ability to design and facilitate training programs related to employee relations and human resources issues.
• Experience supporting labor relations matters, including working in unionized environments, interpreting collective bargaining agreements, or responding to employee grievances.
• Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

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