When you work at The Lodge of Northbrook, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Lodge of Northbrook is recruiting for a hospitality focused On-Call Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Starting Pay: $18 per hour

Available Shifts: This is an on-call position with shifts available Monday–Friday from 3:30 p.m. to 9:00 p.m. and weekends from 10:00 a.m. to 2:00 p.m. Flexibility to work these hours is required.

Here are a few of the daily responsibilities of a Concierge:

Provide ongoing telephone coverage.
Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
Prepare maintenance work orders as requested by residents and staff
Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

High school diploma or general education degree (GED) required
Familiarity with Microsoft Office Suite products
Must demonstrate excellent telephone communication skills

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

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