A/R Specialist

ACCOUNTS RECEIVABLE SPECIALIST 

Communications Service Provider in Faribault, Minnesota is looking for an Accounts Receivable (AR) professional who is responsible for managing and overseeing the collection of outstanding customer invoices and ensuring that payments are processed and recorded accurately. This role is essential for maintaining the financial health of the company by ensuring timely collection of funds and accurate financial record-keeping.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Lead, train, and mentor the accounts receivable team to ensure efficiency, accuracy, and adherence to company policies.
• Provide coaching and development opportunities to team members to improve skills and knowledge.
• Delegate tasks and responsibilities within the team, ensuring appropriate workload distribution.
• Monitor customer accounts to ensure timely payment of invoices.
• Contact customers regarding overdue accounts, using phone, email, or written communication.
• Resolve payment issues and disputes in a professional and timely manner.
• Offer payment solutions and set up payment plans when necessary.

• Establish and maintain positive relationships with customers.
• Respond to customer inquiries regarding invoice details, payment status, and account information.
• Provide account statements and payment reminders to customers.

• Reconcile AR accounts to ensure all payments are applied correctly and accounts are accurate.
• Investigate discrepancies and resolve any issues related to missing payments or incorrect balances.
• Perform month-end and year-end closing procedures for AR records.

• Prepare and submit AR reports on the status of outstanding invoices and cash flow projections.
• Provide aging reports that show overdue invoices and the outstanding length of time.
• Assist with financial forecasting by providing accounts receivable data and analysis.

• Associate degree (A.A.) from a four-year college or university preferred; two years related analyst experience is required; or equivalent combination of education and experience. 
• Microsoft Excel experience is required (V-look ups, pivot tables, etc.). 
• Ability to multi-task and remain organized is a must.
• Strong internal and external customer service and relationship management skills are required
• Two years of experience reviewing, analyzing, and underwriting financial data, be self-motivated, and a strong focus on customer service.