Hardware Technical Specialist

ASRC Federal Advanced Research LLC (AFAR) is seeking an experienced Hardware Technical Specialist to join our Enterprise Information Display System (E-IDS) team that supports the Federal Aviation Administration (FAA) in Egg Harbor Township, NJ. This is a full-time on-site position at the William J Hughes Technical Center for Advanced Aerospace (WJHTCAA). 

The FAA’s Enterprise Information Display System (E-IDS) is a modernized, enterprise-level platform and display developed in-house to replace multiple legacy Information Display Systems (IDSs) in over 500 air traffic control facilities. It provides static and real-time consolidated data to controllers, including weather, airport runway status/visibility, maps, and facility directives aimed at improving efficiency.

Citizenship Requirement

All candidates must have the following to pass the Federal Background Investigation and obtain the FAA Public Trust security clearance.

• Be a US Citizen, have a US Green Card, or a Non-immigrant Work Authorization (VISA).
• Have resided in the US for three (3) consecutive years.
• The company is unable to sponsor candidates at this time. 
• RealID Driver’s License/ID or current US Passport.

Relocation Requirement

Candidate must reside or be willing to relocate within a commutable distance to Egg Harbor Township, NJ. 

Education & Experience Requirement

All non-US Degrees must have a US Equivalency Certificate provided by the candidate. 

• Bachelors degree preferred.
• Associated degree in Computer Science, Information Technology, Computer Programming or similar science/technology, OR
  • A Certificate of Training in a two-year Computer Science, Information Technology, Computer Programming or similar curriculum from a community college, vocational education school, or military training may be substituted in lieu of the associate of science degree, depending on other qualifications or experience, OR
  • A minimum of 4 years of experience in this specific technical area that is pertinent to the support of the National Airspace System (NAS).
• Nine (9) or more years of experience is required.
• NAS experience is preferred.

 Required Skills 

• Experience/Proficiency in:
  • Thin Client Engineering
  • VDI Management
  • Hardware Infrastructure Management
  • PowerShell, Python, or Bash to automate tasks and endpoint configurations
  • Patch & Asset Management
  • Networking Skills
• Ability to:
  • Work independently, as well as a team. 
  • Lift up to 30 lbs.
  • Multi-task across teams in a structured environment.
  • Research and problem solve; willingness to learn/try new things
  • Communicate effectively through verbal and written communication; including developing technical documentation.

Preferred Skills

• Experience working in an agile DevOps environment with a focus on automation, continuous integration, and infrastructure reproducibility.
• Implement DevOps methodologies to ensure strict configuration consistency across Dev, Test, and Production environments.
• Utilize automation to minimize configuration drift. IT related certificates.
• Write clear, concise, and structured technical documentation for engineering teams.

Essential Daily Job Duties

• Zero/Thin Client Engineering: Design, configure, deploy, and manage the lifecycle of 10ZiG Zero Client endpoints. Maintain and optimize configurations and master images to ensure seamless user experiences. Support operational deployments and facility configurations.
• VDI Management: Administer and optimize connection to Omnissa Horizon VDI infrastructure, ensuring performance tuning, system hardening and seamless desktop delivery to endpoints.
• Dev/Test Lab: Maintain, organize, and support dedicated DEV and Test lab environments. Ensure lab infrastructure mirrors the operational baseline and production standards for accurate testing.
• DevOps: Work in an agile DevOps environment with a focus on automation, continuous integration, and infrastructure reproducibility. Implement DevOps methodologies to ensure strict configuration consistency across Dev, Test, and Production environments. Utilize automation to minimize configuration drift.
• Hardware Infrastructure Management: Strong background as a hardware specialist, including server racking, cable management, system maintenance, and maintaining lab environments. Manage and maintain hardware infrastructure including 10ZiG Zero Clients, Raritan Dominion KVMs and ZPE Console Servers.
• Patch & Asset Management: Tracking software/firmware lifecycles and executing enterprise-wide patch management strategies. Oversee firmware and software patch management schedules for all endpoints and lab hardware. Track, audit, and log hardware assets throughout their lifecycle.
• Technical Documentation: Author, maintain, and update high-quality technical procedures, including System Support Modifications, architectural diagrams, configuration guides, and spreadsheets.

 Work Environment

• Full-time position with a standard work schedule. Nights and weekends may be required.
• 10% travel may be required within CONUS.
• Cubicle environment.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.