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Cocktail Server - Full Time - Nights

Northfield Park Racino
Posted a month ago, valid for 23 days
Location

Northfield, IL 60093, US

Salary

$8.7 per hour

Contract type

Full Time

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Sonic Summary

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  • The Cocktail Server is responsible for taking and delivering customer orders, maintaining tables, and ensuring guest satisfaction.
  • Candidates should have at least 6 months of prior relevant experience as a cocktail and/or food server in a similar environment.
  • The role requires a high school diploma or GED, with knowledge of menu items and excellent customer service skills being preferred.
  • The position involves working varied shifts, including weekends and holidays, in a resort setting.
  • Salary details are not specified in the job description.

Description

It is the responsibility of the Cocktail Server to take and deliver customer orders, maintain tables, guest satisfaction and finalize checks 


Principal Duties & Responsibilities

  • Take order(s), and serve food and drinks efficiently and accurately in work area as applicable.
  • Place order(s), and garnish and serve cocktails to guests.
  • Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available.
  • Knowledge of casino services, features, local attractions and activities to respond to guest inquiries accurately.
  • Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
  • Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

Requirements

Performs other job-related duties as requested.

Proof of eligibility to work in the United States.


Education

High School Diploma or GED - Preferred


Work Experience

6+ Months of Prior Relevant Experience as a cocktail and/or food server in a similar environment - Preferred


Additional Requirements

  • Work varied shifts, to include weekends and holidays. - Required
  • Experience working in a similar resort setting. - Preferred

Knowledge, Skills and Abilities

  •  Knowledge of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes.
  • Highly motivated and energetic personality.
  • Ability to take initiative and exhibit flexibility.
  • Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts.
  • Ability to lead and mentor a team.



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