Dental Treatment Coordinator

Treatment Coordinator  

Join a supportive, patient-centered dental team where your skills truly matter.

Are you a motivated, team-oriented & reliable Dental Team Lead looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!

 Schedule: 
Monday: 9AM-5PM
Tuesday: 9AM-5PM
Wednesday: 9AM-5PM
Thursday: 9AM-5PM
Friday: 9AM-2PM

Compensation & Benefits

We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:

• Competitive pay

• Medical, Dental and Vision insurance options

• Short-term and long-term disability insurance

• Life insurance gifted to you

• 401(k) with employer match

• Paid time off and paid holidays

• A team culture focused on growth, communication, and high-quality care

• Work-life balance

What You’ll Do

As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:

• Present treatment plans and explain procedures, timelines, and financial obligations in a clear and compassionate manner

• Review insurance benefits and calculate patient out-of-pocket costs

• Coordinate scheduling of future appointments based on provider availability and treatment needs

• Offer and review payment plan options and financing resources with patients

• Act as a liaison between clinical staff and front desk to ensure treatment planning accuracy

• Follow up with unscheduled treatment to encourage case acceptance

• Maintain accurate patient records, notes, and financial agreements in the dental software

• Monitor treatment acceptance metrics and work to improve patient engagement

• Ensure compliance with HIPAA and Squire Dental financial policies

• Deliver exceptional service while supporting a positive, team-oriented culture

Qualifications

Required:

• High school diploma or equivalent

• Minimum 2 years of experience in dental front office or treatment coordination

• Excellent verbal communication and customer service skills

• Knowledge of dental procedures, terminology, and insurance

Preferred:

• Proficiency in dental software systems (Denticon)

• Prior experience as a peer leader, trainer, or mentor

• Experience presenting large treatment plans in general, ortho, or specialty settings

• Familiarity with third-party financing platforms (e.g., CareCredit, Sunbit)

Work Environment & Physical Requirements

• Standard dental office environment

• Frequent sitting, phone use, and computer work

• Occasional walking between clinical and front office areas

• Ability to handle high-volume and emotionally sensitive conversations with professionalism