Patient Accounts Representative II - Patient Accounting

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Bring your skills, make an impact, and help keep the revenue cycle rolling smoothly!

Join our team as a Billing & Collections Specialist, where your attention to detail and insurance know-how will help ensure patients are billed accurately and accounts are closed with care.

What You’ll Be Doing:

• Taking the reins on daily billing of insurance claims and following up on outstanding balances (both payor and self-pay)

• Monitoring, reconciling, and resolving accounts like a pro — because clean books = happy team

• Navigating complex insurance systems and workflows with ease and accuracy

• Working with commercial insurance, Medicare, Medicaid, and special programs like a seasoned pro

• Acting as our go-to expert on third-party billing processes and regulatory compliance

• Keeping quality high and errors low — your work directly supports our mission and reputation

Tools of the Trade:

• A mix of electronic health systems, Excel, Outlook, and your trusty 10-key calculator

• Familiarity with 837i forms, ICD-10/CPT/HCPC codes, revenue codes, and HIPAA transaction sets

• A good grasp of medical terminology — no need to be a doctor, but bonus points if you can decode acronyms in your sleep

You’ll Thrive If You:

• Have an Associate’s degree (or equivalent experience – we value skill!)

• Bring 2–3 years of experience in a hospital, physician’s office, or insurance billing role

• Know your way around insurance reimbursement and government payors

• Can balance a spreadsheet and handle billing workflows with confidence

• Communicate clearly — both in writing and over the phone — with patients, coworkers, and payors

💬 Bonus Points For:

• A strong sense of ownership and curiosity

• The ability to work independently without losing your team-player spirit

• A sense of humor — because let’s face it, billing can be weird sometimes