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Client Experience & Journey Coordinator/Remote

ETS
Posted 6 months ago, valid for a month
Location

Norwalk, Fairfield 06856, CT

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • We are looking for detail-oriented and customer-focused individuals to fill the role of Client Journey Coordinators.
  • This position requires at least 2 years of experience in customer service or a related field, with a salary range of $40,000 to $50,000 per year.
  • Client Journey Coordinators will assist clients throughout the travel planning process, offering personalized service and coordination.
  • The role involves communicating with clients, providing destination information, and organizing travel itineraries, all while working remotely with a flexible schedule.
  • We offer a fully remote work environment, access to industry tools and training, and opportunities for professional development.

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

  • Communicate with clients to understand travel preferences and goals
  • Provide accurate destination information and tailored recommendations
  • Coordinate and organize travel itineraries
  • Assist clients before, during, and after travel as needed
  • Utilize booking and client management systems (training provided)
  • Maintain timely and professional communication

What We Offer:

  • Fully remote work environment
  • Flexible schedule
  • Access to industry tools and training
  • Opportunities for professional development
  • Travel-related benefits and perks (details discussed during onboarding)
  • Supportive and collaborative team environment





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