Patient Accounts Coordinator

Why Join Us? 

The team at ECHO is comprised of the brightest and most dedicated professionals in oncology care. Working at ECHO provides an opportunity to deliver the highest level of care and service to patients while in a supportive, close knit and cutting edge environment.

• Respond to and address queries raised by the offsite RCM team relating to patient insurance coverage, authorization issues or coding questions.
• Assist with prior authorizations to ensure patients are receiving timely care. Communicate with the patient regarding any delays or denials.
• Enter daily charges, review for accuracy and appropriateness.
• Meet on site with patients related to insurance verification, coverage or balance issues and questions.
• Proactively reach out to patients with balances to attempt collection. Assist patients with resources for financial assistance when appropriate.
• Maintain accurate and up to date patient account records in accordance with organizational policies and regulatory requirements.
• Adhere to HIPAA guidelines and organizational standards related to confidentiality, documentation, and compliance.
• Other responsibilities as required by the Director of RCM.

The ideal candidate has:

• At least two years of experience of healthcare billing/RCM experience required.
• Previous experience with an OncoEMR and Unlimited Systems preferred but not required.
• A strong commitment to patient care and a proven history of delivering RCM services in a compassionate and patient centric manner.