Process Transformation Analyst

Lead Change, Develop Leaders, Improve Healthcare.

At TriHealth, we believe lasting improvement happens when people grow alongside the processes they improve. As a Process Transformation Analyst, you'll lead meaningful initiatives that enhance patient care, strengthen operations, and develop leaders at every level of the organization.

In this role, you will partner with frontline team members, managers, directors, and executive leaders to identify opportunities for improvement, implement Lean and Six Sigma methodologies, and drive measurable results across clinical and non-clinical areas. Beyond project work, you'll serve as a coach and mentor, helping teams build problem-solving skills, embrace continuous improvement, and sustain positive change long after a project is complete.

What Makes This Opportunity Unique?

This role is ideal for professionals who enjoy leading without direct authority, facilitating change, and helping others succeed. You'll have the opportunity to influence decision-making, guide cross-functional teams, develop future leaders, and leave a lasting impact on how care is delivered throughout the organization.

If you're passionate about developing people, leading change, and improving healthcare through innovation and collaboration, we invite you to join TriHealth and make a difference every day.

Location: TriHealth Pharmacy Solutions at 4623 Wesley Ave, Cincinnati, OH 45212 

Work Hours:

• Monday - Friday
• Day shift
• No Weekends, No Holidays 

Incentives & Benefits:

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. 

Minimum Job Requirements:

• Bachelor's degree in business, Engineering, Physical or Life Science, Medical, Nursing, Allied Health, or a related field is required.
• Advanced degree may substitute for up to two years of experience is preferred.
• 1-2 years of professional experience in healthcare, business, operations, or consulting preferred.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Strong written, verbal, and presentation communication skills.

Preferred Qualifications:

• Experience analyzing data, identifying trends, and translating insights into actionable recommendations.
• Passion for continuous improvement, leadership development, and driving measurable results through collaboration and influence.

Job Overview:

The Performance Excellence Consultant is responsible for using process improvement tools/techniques (Lean, Six-Sigma, IHI Improvement Model, etc.) to identify opportunities for improvement and lead change to obtain measurable improvement while engaging front line team members. Supports Senior Performance Excellence Consultant/Lead Performance Excellence Consultant by coordinating a variety of PTI project activities, reports, schedules and logistics. Gathers and organizes data and completes data analysis for multiple projects. Creating, evaluating, updating and coordinating project teams and project plans. Facilitating project and improvement work, assuring the work gets done while engaging and growing the people.

Job Responsibilities:

• Process Improvement: Uses process improvement tools/techniques (Lean, Six-Sigma, IHI Improvement Model, etc.) to identify opportunities for improvement and lead change to obtain measurable improvement while engaging front line team members. 
• Project Logistics: Supports Senior Performance Excellence Consultant/Lead Performance Excellence Consultant by coordinating a variety of PTI project activities, reports, schedules and logistics. 
• Data Analytics: Gathers and organizes data and completes data analysis for multiple projects. 
• Project Management: Creates, evaluates, updates and coordinates project teams and project plans. Facilitates project and improvement work, assuring the work gets done while engaging and growing the people.

Other Related Information:

Capable at organizing complex work and projects across a variety of areas both clinical and non-clinical. Must be able to communicate effectively at all levels from front line to Sr. executives. Must be able to simplify complex information, situations, processes and tools and communicate them to others for effective learning and understanding.

Working Conditions:
Bending - 
Climbing - Rarely 
Concentrating - Consistently 
Continuous Learning - Consistently 
Hearing: Conversation - Occasionally 
Hearing: Other Sounds - 
Interpersonal Communication - Consistently 
Kneeling - Rarely 
Lifting <10 Lbs. - Consistently 
Lifting 50+ Lbs. - Rarely 
Lifting <50 Lbs. - Occasionally 
Pulling - Occasionally 
Pushing - Occasionally 
Reaching - Occasionally 
Reading - Consistently 
Sitting - Frequently 
Standing - Frequently 
Stooping - Occasionally 
Talking - 
Thinking/Reasoning - Consistently 
Use of Hands - Frequently 
Color Vision - Frequently 
Visual Acuity: Far - 
Visual Acuity: Near - 
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
• Offer patients and guests priority when waiting (lines, elevators) 
• Work on improving quality, safety, and service

Respect: ALWAYS... 
• Respect cultural and spiritual differences and honor individual preferences. 
• Respect everyone's opinion and contribution, regardless of title/role. 
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
• Value the time of others by striving to be on time, prepared and actively participating. 
• Pick up trash, ensuring the physical environment is clean and safe. 
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
• Acknowledge wins and frequently thank team members and others for contributions. 
• Show courtesy and compassion with customers, team members and the community

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