Director, Technology Program Management

About Visions

Visions Management began in 2007 with the goal of reimagining the experience of move management, space planning, and FF&E services for our clients.  To meet this goal, we built a diverse team of experts from varied backgrounds. Visions is a Certified Women Business Enterprise, Small Business, San Francisco Local Business Enterprise, and EcoVadis Silver Medalist (Universal Sustainability Award).

We are dedicated to fostering a diverse and inclusive environment and believe that diversity drives innovation and creativity, making us stronger as a team. We actively seek unique perspectives and experiences, understanding that they enrich our work and help us better serve our clients. We believe company culture is key to the professional and personal growth of our employees. Visions Management is committed to inspiring our people as a family first company offering an environment that promotes continued education, training, coaching, creativity and bringing ideas to life.

We look forward to learning about you!

About the Team

At Visions, our Technology Management teams are seamlessly integrated onsite to provide tailored support for our clients, offering a range of services that include technical troubleshooting, system management, asset tracking, and network support. These team members are uniquely positioned to work within their client’s systems and processes, ensuring they deliver exceptional service and efficient solutions that reflect the high standards of Visions. The employees who make up our Technology Management vertical take pride in representing Visions' commitment to excellence, rising to the challenge of enhancing our client's technology infrastructure and overall success.

About the Role

The Director of Technology Program Management leads Visions Management’s Technology Management division, overseeing the delivery of technology-related workplace projects while driving growth of the service line. This role is responsible for program leadership across multiple client engagements, ensuring projects are delivered on time, within budget, and with a strong “client first” approach.

The Director will manage a portfolio of projects including IT infrastructure implementations, technology and data center relocations, and new office launches, while also serving as a strategic advisor to clients. In addition to operational leadership, this role will support business development, account management, and service expansion, helping position Visions Management as a trusted partner in workplace technology delivery.

This position requires strong leadership, strategic thinking, and the ability to build lasting client relationships while maintaining operational excellence.

Position Goals

• Lead and grow Visions Management’s Technology Management service line
  • Successfully oversee multiple IT and workplace technology programs simultaneously
  • Ensure consistent delivery of projects on time, within scope, and within budget
  • Maintain exceptional client satisfaction and strengthen long-term partnerships
  • Support business development and identify opportunities for new and expanded services
  • Develop scalable processes and best practices for technology program delivery
  • Mentor and lead project managers and project team members
  • Meet assigned financial targets and contribute to overall division growth

Role & Responsibilities – 

Program Leadership

• Oversee a portfolio of technology and workplace projects including IT infrastructure, office relocations, and new office launches
  • Provide strategic direction and oversight for all technology-related project delivery
  • Establish program-level schedules, milestones, and reporting frameworks
  • Ensure all projects align with Visions Management’s standards, processes, and quality expectations
  • Manage project budgets, forecasts, and financial performance across the program portfolio
  • Develop scalable operational processes and documentation standards
  • Identify risks and proactively implement mitigation strategies across projects

Client Relationship Management

• Serve as senior point of contact for key technology management clients
  • Build strong relationships with client leadership and key stakeholders
  • Provide strategic advisory support related to workplace technology planning and implementation
  • Lead client program reviews and executive-level reporting
  • Ensure a high level of client satisfaction across all engagements

Business Development & Account Growth

• Partner with leadership to grow the Technology Management division
  • Identify opportunities to expand services within existing client accounts
  • Support proposal development, scoping, and pricing for new projects
  • Participate in client pitches, presentations, and business development meetings
  • Develop relationships with strategic partners and vendors to support service delivery
  • Contribute to the development of new service offerings related to workplace technology

Project Oversight

• Provide guidance and oversight to project managers and project teams
  • Ensure project scopes, schedules, and budgets are developed and managed appropriately
  • Review project reporting, financials, and key milestones
  • Support resolution of complex project challenges or client issues
  • Ensure all project documentation, reporting, and closeout procedures are completed

Vendor Management

• Oversee vendor strategy and relationships across technology-related services
  • Ensure vendors meet Visions Management’s standards of performance
  • Support sourcing and onboarding of vendors for IT, cabling, furniture, AV, and related services
  • Negotiate vendor scopes and ensure alignment with project goals

Operational Excellence

• Ensure all project management activities adhere to Visions Management policies and procedures
  • Maintain accurate data within project management systems
  • Track and report on key performance indicators for the technology management division
  • Identify opportunities to improve processes, tools, and delivery methods

Typical Project Types

• New Office Launch technology deployments
  • Corporate office relocations and expansions
  • IT infrastructure implementation and upgrades
  • Data center and IT/Network closet reorganizations and relocations
  • Technology procurement and installation coordination
  • Workplace technology integrations

About You

You are a strategic thinker and experienced program leader who thrives at the intersection of technology, workplace strategy, and client service. You enjoy building strong relationships with clients, guiding complex projects from concept to completion, and developing high-performing teams.

You are comfortable operating at both a strategic and tactical level and are able to lead program delivery across multiple projects while also diving into the details when needed to solve problems and keep projects moving forward.

You bring a client-first mindset, strong organizational skills, and the ability to communicate clearly with executives, technical teams, vendors, and stakeholders. You are energized by the opportunity to help grow a service line, expand client relationships, and contribute to the long-term success of the organization.

Above all, you are someone who takes ownership, builds trust quickly, and consistently delivers results.

Qualifications –

• 12+ years of experience managing technology projects, infrastructure programs, or workplace technology initiatives within corporate or enterprise environments
  • Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
• Equivalent combination of relevant professional certifications and demonstrated experience in technology project management, infrastructure programs, or workplace technology environments may be considered in lieu of a formal degree
• Demonstrated experience leading complex technology programs and multi project portfolios, coordinating cross functional teams, vendors, and stakeholders across distributed locations
• One or more relevant certifications, PMP, CAPM, CSM, SAFe, CompTIA, or comparable technology or infrastructure certifications
  • Experience managing IT infrastructure or workplace technology projects
  • Strong client relationship management and executive communication skills
  • Experience supporting business development or account growth
  • Ability to lead cross-functional teams and manage multiple priorities
  • Strong financial and operational management skills
•  Experience limited to software development, product management, or application implementation programs will not be considered sufficient for this role.

Required Industry Experience

• Candidates must demonstrate direct experience leading workplace technology infrastructure programs, including at least two of the following project types:
• Corporate office technology deployments or office launches
• Technology relocations or corporate re-stack initiatives
• Workplace technology infrastructure deployments supporting office moves
• IT infrastructure deployment tied to construction or tenant improvements
• Multi-site corporate technology rollouts

Collaborates with

• Client executive and leadership teams
  • Internal Visions Management project teams
  • Occupancy planners and construction managers
  • IT consultants and vendors
  • Furniture, cabling, AV, and infrastructure partners
  • Technology project managers and field teams

Technology Proficiencies

• Proficiency in Google Workspace, Microsoft Office, and cloud-based collaboration and project management tools such as Smartsheets. Mondays, Asana, or similar
• Strong understanding of enterprise technology infrastructure including networks, endpoints, platforms, and enterprise system
  • Demonstrated understanding of corporate IT infrastructure and workplace technology systems
  • Familiarity with cable management, IT rack installations, and network deployment best practices, and workplace technology environments including AV systems, telecom, endpoint devices, and desktop computing environments
• Demonstrated understanding of large scale technology deployments across distributed locations including infrastructure installation, equipment logistics, and multi site rollouts
  
  

Salary Range: $130,000 - $200,000

Reports to: Senior Director of Operations