National Marine Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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PRIMARY PURPOSE:  Analyzes, investigates, evaluates, negotiates, and resolves recreational marine or personal watercraft claims internationally, regardless of complexity and quantum.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Investigates recreational marine or personal watercraft claims thoroughly using technical expertise and complex analysis.
• Examines insurance policies, claims, and other records to determine insurance coverage.
• Administers and reconciles complex catastrophic claims for recreational marine or personal watercraft.
• Interviews, telephones, or corresponds with claimants, witnesses, and attorneys regarding claims.
• Consults with maritime and law enforcement officials to determine the extent of the company's liability through various methods of investigation according to type of insurance.
• Secures estimates for the cost of repair, replacement, or compensation.
• Evaluates estimates and facts along with policy provisions to determine if coverage is applicable.
• Prepares report of findings and negotiates settlement with claimant; provides reports and authority requests to all appropriate stakeholders.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probably costs.
• Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements.
• Reports major losses and coverage disputes to leadership.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travel as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred.  Adjuster licenses required in all applicable states.  Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU) preferred.

Experience

Eight (8) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Extensive knowledge of maritime law including Jones Act, navigation rules, protection and indemnity exposures and superstructure nomenclature
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiating skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

NOTE:  Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.