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Sales Lead

Wild Birds Unlimited of Novato
Posted 2 months ago, valid for 19 days
Location

Novato, Marin 94998, CA

Salary

$45,000 - $52,000 per year

Contract type

Full Time

Paid Time Off
Employee Discounts

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Sonic Summary

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  • Wild Birds Unlimited is seeking a Sales Lead with 2 to 3 years of retail management and sales experience to create a welcoming environment for customers passionate about birds and nature.
  • The role involves assisting with daily store operations, providing exceptional customer service, and educating customers on bird feeding and conservation efforts.
  • Candidates should be able to lift and carry 20-50 lbs and have a flexible schedule, including closing and weekend shifts.
  • The position offers a competitive salary along with benefits such as employee discounts, paid time off, and opportunities for training and development.
  • Join a team that values collaboration and aims to enhance the customer experience in a fun and supportive retail environment.
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Training & development
LOOKING FOR BACKYARD BIRD AND NATURE LOVERS!

Job Summary
As an Sales Lead at Wild Birds Unlimited, you will play a vital role in creating a welcoming and informative environment for our customers while supporting the Store Owner in achieving operational excellence. You will be responsible for assisting with daily store operations, providing exceptional customer service, and sharing your knowledge and enthusiasm for birds and nature with our valued customers. This is a great opportunity for someone who is passionate about birds and the outdoors, and who wants to help others learn more about them.

Responsibilities 
  • Deliver outstanding customer service: Greet and assist customers, provide expert advice on bird feeding, birdwatching, and nature-related products. Engage with customers in hobby-related problem solving and tactfully address customer escalations.
  • Assist with daily store operations: Opening and closing procedures, inventory management, merchandising, and maintaining a clean and organized store.
  • Product Knowledge: Maintain a deep understanding of our products and their benefits, and educate customers on bird feeding best practices and conservation efforts. 
  • Teamwork: Collaborate effectively with the Store Manager and team members to achieve store goals and maintain a positive work environment.
  • Sales: Drive sales by engaging with customers, recommending products, and providing a seamless checkout experience.
  • Visual Merchandising: Create attractive and informative product displays that enhance the customer experience.
Qualifications
  • Must have at least 2 to 3 years of retail management and sales experience.
  • Interest in the backyard bird feeding hobby or nature is preferred but not required. We will train you!
  • Must be able to lift and carry up to 20-50 lbs. repeatedly.
  • Must be available to work a flexible schedule to meet the needs of the business, which will include closing and weekend shifts, and working during busy holiday periods and sales.
Company Overview
Wild Birds Unlimited is the first and largest franchise system of retail stores catering to backyard nature enthusiasts throughout North America. "We Bring People and Nature Together… and We Do It with Excellence!" is our mission and the very heart of our retail concept.

Why you will LOVE it here:
  • We have the BEST HOURS IN RETAIL!
  • Our store is a fun place to be.
  • Our Customers are happy and excited when they come into the store because they are doing something they enjoy.
  • We work together as a team and value everyone’s input as we strive to continually make the store and the customer experience better.

Compensation: $45,000.00 - $52,000.00 per year



We bring joy into our customers' lives by sharing our passion for birds and knowledge about the hobby of backyard bird feeding. We bring people and nature together and we do it with excellence.

 

Mission, Vision and Values

Wild Birds Unlimited Mission

“We Bring People and Nature Together, and We Do It with Excellence.”

Wild Birds Unlimited Vision

We Bring Joy into our Customers’ Lives…by sharing our passion for birds and knowledge about the hobby of backyard bird feeding.
We will “Save the Song Birds” by inspiring our customers and communities into action.

Wild Birds Unlimited Values

• We Believe in Being Honest, Ethical and Respectful with Everyone.
• We Embrace Diversity in our Community.
• We Guarantee our Products are of the Highest Quality, are Truly Effective and an Excellent Value.
• We Support Sustainably-produced Products whenever possible.
• We Support Local and National Bird and Wildlife Habitat Conservation Organizations and Educational Programs.


Each Wild Birds Unlimited franchise location is privately owned and operated by Wild Birds Unlimited franchisees. The Wild Birds Unlimited franchise owner(s) are the employers at each store, and the franchise owner(s) set their own wage and benefit programs, which vary by location. Wild Birds Unlimited, Inc. is not an employer or joint employer of any Store Manager, Assistant Manager, or other staff member of a Wild Birds Unlimited Store Owner.

 

 




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