Benefits:

Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Signing bonus
Training & development

Spa Manager Job Posting — Hand & Stone Massage and Facial Spa

Now Hiring: Full-Time Spa Manager
Company: Hand & Stone Massage and Facial Spa Novi
Location: 47460 Grand River Ave, Novi MI 48374

Hand & Stone Massage and Facial Spa is seeking a full-time Spa Manager for our full-service spa. The ideal candidate is goal-oriented, growth-minded, and has a proven background in sales management, spa operations, and customer service. We are looking for a strong leader who is passionate about wellness, team development, and delivering an exceptional client experience.

Spa Manager Performance Will Be Based on the Following Metrics:

Membership Conversion
You understand how to coach and motivate your spa team to educate and delight clients, encouraging them to join our Lifestyle Program.

Revenue Growth
You know how to drive revenue through strategic scheduling, marketing initiatives, service upgrades, and retail opportunities.

Recruiting & Team Development
You are passionate about building and developing a team of talented spa professionals who provide outstanding service.

Operations Excellence
You measure and deliver results, create a strong membership base, and ensure a consistently exceptional client experience while maintaining smooth daily operations.

What You Need to Succeed in This Role:

2–3 years of management experience in the salon, spa, retail, or hospitality industry
Strong leadership, sales, and customer service skills
Flexible schedule availability, including nights and one weekend day
Ability to promote the benefits of massage and skincare services
Experience motivating teams to achieve performance goals
Excellent communication and organizational skills
Ability to thrive in a fast-paced environment

Key Responsibilities:

Oversee daily spa operations and staff performance
Drive membership sales and client retention
Recruit, train, coach, and develop spa associates
Monitor scheduling, productivity, and revenue goals
Deliver exceptional customer service and resolve client concerns
Ensure compliance with company standards and operational procedures
Foster a positive, professional, and team-oriented culture

Benefits:

Competitive salary plus bonus opportunities
Employee discounts on spa services and retail products
Career growth and advancement opportunities
Supportive and wellness-focused work environment

Apply Today

If you are an energetic leader with a passion for wellness, sales, and team development, we’d love to hear from you!

Learn more about this Employer on their Career Site