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Job Description
Join our team as a Customer Service Representative at our O'Fallon, United States location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards
- Process cash and credit card transactions
- Provide outstanding customer service, addressing inquiries and resolving issues
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks as needed
- Handle multiple tasks simultaneously in a fast-paced environment
Qualifications
- Excellent customer service skills with a friendly and empathetic demeanor
- Strong communication abilities, both verbal and written
- Capability to follow directions and adhere to company policies
- Basic math skills for handling cash transactions
- Ability to multitask efficiently in a fast-paced setting
- Physical ability to lift up to 25 lbs.
- Flexibility to work weekends and holidays
- Previous customer service experience preferred
- Team-oriented mindset with a positive attitude
- Attention to detail and strong organizational skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
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