Valet Supervisor

Position Summary 

A Supervisors role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary. 

Schedule: Monday-Friday 7:30a-3:30p

Responsibilities 

• Ensures team members and guests are safe at all times. 

• If needed - operates vehicles in a safe manner to minimize the potential for accidents. 

• Oversees the tracking of keys and vehicles throughout the garage. 

• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage. 

• Maintains garage organization.  

• Sets the tone for the workplace by keeping an upbeat attitude. 

• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy. 

• Helps team members to remember to always use approved language choices. 

• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over. 

• Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines. 

• Oversee team members to keep a professional work area.  

Qualifications 

Years of Experience: Entry Level 

Language Skills: Proficient in English both verbally and written 

Requirements: 

• Prior supervisory experience preferred 

• Friendly and Outgoing 

• Able to smile during customer interactions 

• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic 

• Maintain uniform standards when on job premises 

• Ability to run and move quickly 

• Ability to organize cars efficiently 

• Ability to stand for long periods of time 

• Ability to safely operate vehicles and pass a driving test 

• Ability to lift a minimum of 50 lbs. 

• Be at least 18 years of age 

• Possess a valid Driver’s License in state of residency 

• Be able to pass a criminal background check and RMV check 

• Ability to create relationships with customers 

• Be organized 

• Clean driving record deemed insurable by VPNE's current insurance provider