Assistant Retail Manager - Oak Creek (In-Store)

Overview

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.

As an Assistant Retail Manager, you will lead daily branch operations, assist with teller transactions, and enhance the customer experience. You’ll develop and train team members, ensuring compliance with bank policies while driving branch operational efficiency.

Compensation: $25.00 - $33.00 per hour depending on experience.

Responsibilities

• Supervise and manage branch operations, ensuring excellent customer service and security.  
• Support and train staff to maintain high customer service standards.  
• Manage team schedules and performance reviews.  
• Ensure the branch remains clean, organized, and welcoming.  
• Stay updated on banking regulations and industry trends.
• Maintain a polished and professional demeanor in both appearance and communication.  
• Handle confidential information and ensure compliance with policies.
• Complete other assigned tasks as needed.

Qualifications

• 1+ years of bank supervisory experience preferred.  
• Strong leadership, communication, and customer service skills.  
• Ability to train, motivate, and manage staff.  
• Knowledge of banking policies, operations, and procedures.  
• Proficiency in working independently, handling multiple tasks, and exercising good judgment.  
• Willingness to travel and attend required meetings.

Why Join Us: 

• Community Impact: Be part of a local bank deeply rooted in community values, contributing to the growth and prosperity of our neighborhoods.
• Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.
• Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.
• Celebration of Success: Join a team that values and celebrates individual and collective achievements.
• Work Life Balance: No early mornings or late nights, enjoy a predictable schedule with major holidays off.
• Great Employee Benefits that start on the 1st of the month after your hire date!
• Part-Time:
• 401(k) with company match
• Up to 20 hours of paid vacation after 3 months (must work an average of 20+ hours per week in order to be eligible for paid vacation.)
• Full-Time:
• 401(k) with company match
• Tuition reimbursement
• Medical, dental, and vision coverage
• Paid vacation and more!

Equal Opportunity Employer/Veterans/Disabled 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com