Residential Design Leader

Job DetailsLevel: ExperiencedJob Location: Wisconsin - For Recruitment Only - Oak Creek, WI 53154Position Type: Full TimeJob Shift: DayJob Category: SalesResidential Design Leader  Full-Time | Leadership Role | Residential Design  Why You’ll Love This Role  People First culture with a collaborative team environment  Lead and grow a high-impact residential design team  Be the key connection between homeowners, builders, and sales  Opportunity to shape processes and improve the customer experience  Stable, growing company with long-term career growth  Hands-on leadership role with real impact on projects and customers  What You’ll Do  As the Residential Home Design Leader, you’ll oversee the full design process while leading a team and ensuring an exceptional customer experience from start to finish.  Team Leadership & Development  Supervise and coordinate the daily activities of the design team  Recruit, hire, and coach new design team members  Conduct performance reviews and counsel designers to support professional growth and accountability  Customer Experience & Sales Partnership  Serve as the first point of contact for all residential home design inquiries  Conduct consultations to qualify clients and establish budgets  Lead client meetings (virtual or in-person) to gather design goals and fill in any planning gaps  Promote internal material sales (lumber, windows, trusses, etc.) and track full-package eligibility for design fee refunds  Project Management  Maintain and manage the active design project log and assign projects to team designers  Evaluate customer satisfaction and adjust team workflows as needed  Technical & Process Oversight  Maintain accountability for the accuracy and completeness of customer intake forms and credit application processes.  Ensure final plans, print deliverables, and digital files meet established quality, technical, and customer requirements.  Provide oversight of workflow execution and coordinate resolution of process or delivery issues to ensure timely completion.  Operational & Financial Oversight  Track designer hours for billing and send invoices for site visits and extra revisions  Keywords  Residential Design Manager, Home Design Leader, CAD, CAD, SoftPlan, chief architect, Revit, Residential Home Drawings, Residential Construction, Design Team Lead, Building Design, Project Management, Construction Design  QualificationsRequired Qualifications  5+ years of experience in residential home design  Proficiency in CAD, SoftPlan, Chief Architect, or Revit  Strong understanding of residential construction methods and building codes (Wisconsin UDC)  Proven leadership and team management experience  Strong organizational and project management skills  Excellent communication and customer relationship skills  Ability to manage multiple projects in a fast-paced environment  Proven experience with a comprehensive portfolio of residential home designs from concept through final construction