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Oak Grove: Oak Grove Racing, Gaming & Hotel (the “Property”) is a newer facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.
JOB SUMMARY
The Cage Cashier is responsible for the redemption of Gaming tickets/TITOs and Sports wagering vouchers, performing Check Cashing/Cash Advance transactions and placing Sports wagers for guests while assuring that guests have a favorable gaming experience. #OakGrove
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
- Responsible for placing Sports wagers as well as redeeming Sports wagering vouchers for cash
- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Ensuring that guests have a favorable gaming experience.
- Keeping cash drawer balanced and impressed. Making exchanges with the vault, as necessary.
- Verifying and documenting personal identification information for check and cash advance transactions.
- Completing CTRs, W2Gs, and MTLs.
- Responsible for customer relations.
- Fill in as a Main Banker when necessary.
- Tracking and issuing player cards for new and existing accounts.
- Redeem points from accounts for patrons for cash or prizes.
- Assisting with weekly and large-scale Gaming Tournaments, including registration. Greeting guests requiring the explanation of the casino, the handing out of coupon books and issuing Oak Grove Players Cards, handling special coupons, and any other business.
- Ensure the safety and security of guests and Team Members.
- Assist when needed with Promotions & Special Events setup/teardown, executions and announcing
- Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
- Available to work when needed, including weekends, holidays, and nights.
EDUCATION AND EXPERIENCE
- High School Diploma or equivalent required.
- 6 months of cashiering or banking experience preferred.
- Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is required to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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