Workforce Development Analyst - Onsite position located in Zanesville, Ohio

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Scheduled Weekly Hours:

Department:

Position will be required to be on-site five days a week.

Overview of Position:

ESSENTIAL DUTIES
1.    Collect, track, and maintain workforce and student-related data across multiple systems.
2.    Develop regular and ad hoc reports on workforce trends, student placement, capacity, and outcomes.
3.    Ensure data accuracy, consistency, and compliance with organizational and regulatory requirements.
4.    Analyze data to support workforce planning, program evaluation, and decision-making.
5.    Coordinate and schedule clinical students in collaboration with academic institutions and clinical departments.
6.    Maintain and update student and instructor schedules, rotations, and placement assignments.
7.    Communicate scheduling details, changes, and requirements to students, instructors, and stakeholders.
8.    Monitor placement capacity and resolve scheduling conflicts as needed.
9.    Manage and maintain the student portal, including user access, records, and documentation.
10.    Ensure student and instructor information, requirements, and statuses are accurately entered and up to date.
11.    Troubleshoot portal issues and provide support to students and staff.
12.    Collaborate with IT or system vendors to implement updates or improvements.
13.    Serve as a point of contact for workforce development data and student coordination questions.
14.    Work closely with workforce development, education, clinical, and administrative teams.
15.    Support continuous improvement of workforce development processes and systems.
 

QUALIFICATIONS
1.    Associate’s degree in healthcare administration, data analytics, business, or a related field; or an equivalent combination of education and experience. 
2.    Minimum of two years’ experience in data tracking, reporting, or analysis.
3.    Experience in healthcare, education, or clinical training environments.
4.    Familiarity with student information systems or workforce management software.
5.    Experience developing dashboards or leadership-level reports.
6.    Proficiency in Microsoft Excel and experience working with databases, portals, or similar information systems.
7.    Excellent written and verbal communication skills.
8.    Strong organizational skills with the ability to manage time and multiple priorities effectively.
9.    High attention to detail and strong data analysis abilities.
10.    Demonstrated experience in scheduling, coordination, and workflow management. 
11.    Problem-solving abilities and adaptability in a fast-paced environment
12.    Ability to manage competing priorities with accuracy and professionalism.
13.    Customer service mindset when interacting with students, partners, and internal stakeholders. 

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision, and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy, and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e., advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e., safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1.    Works in an office setting.
2.    Must be able to travel to different floors and locations as needed.
3.    Ability to sit, stand, stoop, push, pull, bend, and walk for extended periods of time.
4.    Ability to lift 50 pounds to waist level.

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.