Operations Clerk - 2nd Shift

About the role

The Operations Clerk is responsible for supporting daily manufacturing operations by processing, tracking, and completing work orders within Sage X3. This role acts as a key liaison between the plant floor and administrative team, ensuring accurate record keeping for materials used, quantities produced, and inventory adjustments across both Production and Packaging departments.

Key Responsibilities

• Process work orders and other paperwork needed to keep production and packaging running according to the established schedule
• Complete and resolve issues with work orders in Sage X3 for both production and packaging operations
• Review and correct work order declarations (work order outputs, operations tracking, downtime, and labor hours) in Sage X3 accurately and in a timely manner
• Review input declarations for raw materials and packaging supplies issued against work orders, and reconcile variances between actual component usage (raw materials, containers, film, cartons) and standard work order bills of materials (BOMs)
• Print work order packets, tray tags, and other documents as needed for the plant floor
• Assist and support floor workers with using RedZone (OEE and quality tracking software) and SIMA (inventory tracking application that integrates with Sage X3)
• Validate paperwork from candy makers and machine operators for completeness and data accuracy against entries already recorded in Sage X3
• Assist in monitoring inventory levels of raw ingredients and packaging supplies needed to fulfill scheduled work orders
• Escalate material shortages, system discrepancies, or yield variances immediately to the appropriate staff or supervisor
• Maintain organized physical and electronic files for all completed work orders, audit logs, quality documents, and compliance paperwork
• Assist with cycle counts and periodic physical inventory counts for raw materials, packaging supplies, and finished goods
• Ensure compliance with company policies, safety regulations, and quality standards
• Perform other clerical and administrative duties as assigned

QUALIFICATIONS AND CORE SKILLS:

• High School Diploma or equivalent required; Associate degree or vocational training preferred
• 1–3 years of clerical, administrative, or data entry experience, in a manufacturing, warehouse, or production environment
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with Sage X3 or similar ERP system required
• Strong attention to detail and accuracy in data entry and recordkeeping
• Strong math and analytical skills
• Strong written and verbal communication skills to effectively work across shift supervisors, line leads, warehouse personnel, and administrative staff
• Excellent organizational and time management skills
• Ability to work independently and prioritize multiple tasks in a fast-paced environment with firm production deadlines

PHYSICAL REQUIREMENTS:

• Primarily an office/desk setting within or adjacent to a manufacturing facility
• Regular movement onto the production and packaging floors to collect paperwork, verify physical tags, or check on work order status.
• May require standing, walking, and light lifting 
• Exposure to typical manufacturing conditions (noise, machinery, temperature variation)

BENEFITS:

Sconza Candy Company offers a competitive compensation and benefit program which includes full medical and dental coverage, 401(k) with company match + discretionary contribution (100% vested immediately), vacation and 11 holidays per year.

Salary Range: $19-$23 an hour. The final compensation offered within this range will depend on factors including the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Sconza Candy Company is an Equal Opportunity Employer/EEO.