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Key Responsibilities:-
Strategic & Operational Leadership
- Serve as the hospital’s operational leader, translating strategic priorities into day-to-day execution
- Partner closely with the Clinical Director and VetnCare operations leadership to set annual hospital priorities
- Ensure compliance with all local, state, and federal regulations
- Support operational readiness and stability as VetnCare expands within the local market
Financial & Business Management
- Own the full P&L performance of the hospital
- Drive revenue growth, cost management, forecasting, and labor optimization
- Lead inventory management, vendor relationships, contract negotiations, and capital planning
- Identify trends, risks, and opportunities through KPI analysis and regular performance reviews
People Leadership & Development
- Lead and develop hospital teams, in partnership with the Clinical Director
- Build a strong bench through hiring, coaching, and succession planning
- Drive accountability through clear expectations, performance management, and real-time feedback
- Foster a culture that prioritizes teamwork, psychological safety, and service excellence
Client & Community Engagement
- Ensure an exceptional client experience across every touchpoint
- Implement initiatives that enhance client satisfaction, loyalty, and retention
- Represent the hospital within the local community and referral networks
Change Leadership & Growth
- Introduce systems, workflows, and technologies that improve operational efficiency
- Lead process improvements and organizational initiatives within the hospital
- Support the integration and operational development of additional hospitals in the Oakland market as VetnCare grows
- Help implement new medical offerings, service models, and hospital programs
What We’re Looking For
- Significant leadership experience in healthcare, veterinary medicine, medical practice management, or related industries
- Demonstrated ability to lead large, diverse teams in a fast-paced, high-volume environment
- Strong business and financial acumen, including P&L oversight and operational performance management
- A people-centric leader who values communication, collaboration, and accountability
- Track record of navigating change, building culture, and stabilizing operations
- Excellent judgment, resilience, and the ability to solve complex problems quickly
Why Join VetnCare
- Opportunity to lead and grow hospitals within a rapidly expanding veterinary organization
- Partner with Clinical Directors and experienced operations leaders
- Be part of a collaborative veterinary community focused on excellent medicine and exceptional client experience
- Play a key role in shaping the future of veterinary care in your local market
What We Offer
- 401(k) with 100% company match up to 4%
- Generous discounts on care for multiple pets
- Comprehensive medical (virtual care included), dental, and vision insurance to support your health while you care for theirs
- Health and Dependent Care FSA/HSA accounts to maximize your tax savings and healthcare flexibility
- Employer-paid life and AD&D insurance to protect what matters most
- Short-term and long-term disability coverage to protect your income if life throws you a curveball.
- Comprehensive Employee Assistance Program providing free mental health counseling, legal and financial consultations, and family support services available 24/7 for you and your loved ones.
- Paid time off, sick leave, and paid holidays to support your work-life balance
- Growth opportunities within a mission-driven organization
- Annual engagement surveys so your voice shapes our workplace culture and policies
Learn more about this Employer on their Career Site
