OAKLAND HOUSING AUTHORITY

SENIOR ORGANIZATIONAL DEVELOPMENT SPECIALIST

(Project up to 36 months)

SALARY: $5,016.37 - $5,537.13 / Biweekly

$130,425.62 - $143,965.38 / Annually

CLOSING DATE/TIME: MONDAY, MAY 18TH, 2025 at 8:59PM PST

DEFINITION

Under general direction, the Senior Organizational Development Specialist collaborates with all levels of OHA staff in the evaluation, design and implementation of procedures, processes and systems to facilitate progressively improving operational efficiency. Using data collected from operations reports, surveys, and other avenues, this position will assist with the identification of systems/procedural based issues vs. personnel issue, as well as lead cross-functional strategies to prevent repeat problems, and complete large scale complex projects.

ESSENTIAL FUNCTIONS:

Assists in the development and leveraging of organizational performance metrics to assess the effectiveness and productivity of the Authority departments; and
Communicates narratives around data and analyses to senior leadership and potential stakeholders to gain to foster a Systems Thinking culture and gain buy-in for proposed changes; and
Monitors and evaluate the effectiveness of implemented systems solutions; and
Performs Root Cause Analyses (RCAs) of cross departmental issues/complaints as assigned; and
Responsible for assisting leadership in development and maintenance of both agency-wide and department level Standard Operating Procedures (SOPs); and
Collaborates with all levels of departments to define objectives and deliverables on complex interdepartmental projects; and
Facilitates the establishment of internal frameworks of standards and processes to support departments in achieving business excellence; and
Plans, develops and implements various strategies to identify and measure organizational achievements; and
Drives continuous improvement by analyzing organizational processes, and collaborates with related business functions to identify and implement optimization opportunities; and
Develops surveys; reviews and analyzes survey results; and assists management in creating action plans based on findings; and
Evaluates overall systemic challenges and design effective intervention strategies; and
Prepares detailed reports on performance, outcomes, and key metrics of assigned projects; and
Presents findings and recommends improvements and efficiencies aligned with the Authority’s purpose, mission and values; and
Simultaneously leads a plethora of high level special projects; and
Develops and maintains a method to stay current with the latest organizational development trends and best practices; and
Supervises assigned staff, as well as temporary staff and contract consultants.

MARGINAL FUNCTIONS

Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

Education: Possession of a bachelor’s degree from an accredited college or university with a major in business or public administration, human resources management, social or behavioral science, industrial psychology, or a closely related field; and

Experience:

Five (5) years of professional experience planning, designing, and delivering organizational development programs; including two (2) years of lead experience, or one (1) year of supervisory experience.

KNOWLEDGE AND ABILITIES

KNOWLEDGE OF:

Systems Thinking tools and methodologies; Research methodology, process improvement, and optimization strategies and best practices; Data analysis and performance metrics procedures; Project management tools; Compliance standards and best practices in organizational excellence; Systems design and implementation practices; Supervision best practices: Change management; OHA regulatory demands; basic financial and workforce planning concepts; mediation and escalation practices; Trauma-informed care values; Data analytics and statistic interpretation; Policy and procedure development; Performance evaluation best practices

ABILITY TO:

Develop, interpret and revise policies and procedures; Lead cross functional projects involving employees of all levels of OHA; Perform in depth Analytics on both a small and large scale; Collaborate with teams and stakeholders; Establish SMART goals and timelines to meet measurable outcomes; Demonstrate proficiency in a wide range of computer software; Prepare and present reports both in writing and orally; Establish and maintain excellent working relationships; Communicate in oral and written format to produce clear, logical and well-reasoned reports and convey recommendations; Maintain up-to-date knowledge in the organizational development field via networking and self-initiated research.

TO APPLY: Please complete an employment Application online at www.oakha.org. CLOSING DATE/TIME: MONDAY, MAY 18TH, 2025 at 8:59PM PST

Created April 2025

Sr Professional Range P6

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