Manager, Imaging Services

JOB SUMMARY: The Manager, Imaging Services is responsible for the strategic and operational management of the Imaging Department, which includes Diagnostic Radiography, Fluoroscopy, Mammography, Ultrasound, CT, Nuclear Medicine, and MRI services. This role ensures that all imaging operations are conducted in alignment with medical center policies, departmental protocols, and regulatory requirements, including those set by Medicare, Medicaid, OSHA, CDPH, the Nuclear Regulatory Commission, Joint Commission, and applicable union contracts. The Manager provides direct supervision and leadership to assistant managers, technologists, and support staff, fostering a culture of accountability, quality, and continuous improvement. In addition to overseeing daily operations, the Manager plays a key role in resource planning, workflow optimization, compliance monitoring, staff engagement, and quality assurance initiatives. This position is essential in ensuring that imaging services are delivered efficiently, safely, and in a patient-centered manner, while supporting the long-term goals of the organization.

DUTIES & ESSENTIAL JOB FUNCTIONS:  NOTE: The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Not all duties listed are necessarily performed by each individual in the classification.

1. Plans, organizes, and directs the daily operations of the Imaging Section and ensures that the services are timely, progressive, and provided with a high level of quality.

2. Assists in the staffing of the Imaging Section to ensure adequate staffing levels with competent personnel to meet the needs of the services.

3. Consults with the System Director of Imaging on a regular basis regarding the direction and problems relating to section operations. Recommends changes in Imaging policies to carry out objectives of the department more effectively.

4. Regularly meets with assistant managers/leads to plan, organize, and coordinate the operations of the Imaging Department to provide optimal and progressive services.

5. Ensures compliance with all policies, procedures, regulations, and standards that apply to the functioning of the Imaging Section.

6. Assist with preparation of department budget and controls the expenditures of the section by analyzing costs, obtaining competitive bids, and evaluating less expensive alternatives in accordance with State and Corporate policies and guidelines.

7. Assists the System Director of Imaging in overseeing the Quality Improvement Program for the Imaging Department and directs change in the Departments operating procedures as necessary to continually provide quality, timely, and progressive imaging services for both the inpatient and the outpatient programs.

8. Recommends improvements of the physical structure and equipment in the section to continually provide quality, timely, and progressive imaging services for both the inpatient and outpatient programs.

9. Assists in overseeing the safety program of the Department. Ensures safety by making prompt, necessary changes to the operations in the areas of safety and writes repair requisitions/orders for equipment and the physical structure of the section.

10. Assists in the collaboration with other hospital department managers to analyze and implement changes in operational procedures to effect greater quality of hospital services.

11. Supervises assigned staff to provide quality, progressive, and timely imaging services.

12. Coordinates the review of the qualified applicants, the interview, and recommends the best-qualified person(s) for appointment within the department.

13. Orients new employees in the department specific policies and procedures. Provides staff with on-the-job training and coordinates with others to provide continuing education classes.

14. Establishes work performance standards for various positions in the Imaging section.

15. Performs timely performance appraisals and competency assessments.

16. Reviews, investigates, and assists in resolving personnel problems using collective bargaining provisions and State/Corporate personnel rules and regulations. Takes appropriate disciplinary actions in consultation with immediate supervisor.

17. Assists in the preparation of position job descriptions for all department positions.

18. Initiates the preparation of documents for personnel actions (i.e., transfers, extensions, recruitment, etc.).

19. Conducts regular Department meetings to convey and update information concerning the Hospital/Department issues, policies and procedures, and Department concerns or problems for quality assurance and improvement.

20. Prepares the work schedules and assignments for the personnel in this section. Coordinates the schedules and assignments with other members of department management to ensure adequate coverage of all sections. Approves or disapproves any alterations in the work schedules and any overtime to be incurred. Assigns or reassigns work as needed.

21. Adhere to patient safety/infection control policies and procedures, hospital rules and regulations, policies and procedures, professional code of ethics, regulatory agency guidelines and requirements, and accreditation standards.

22. Maintains professional and cordial relationship with patients, staff members, medical staff, etc.

23. Maintains competencies through continuing education and credentialing, in-services and/or unit/hospital competencies within appropriate time frame.

24. Uses knowledge of different cultures to assess each patient’s culturally specific needs and provide culturally specific treatment and care.

MINIMUM QUALIFICATIONS:

High school diploma or GED required.

Associate degree with a minimum of five (5) years of supervisory experience in Imaging OR

Bachelor’s degree with at least three (3) years of supervisory experience in Imaging Services OR

Master’s degree with at least two (2) years of supervisory experience in imaging services.

Experience: Minimum of five (5) years of clinical experience performing a range of diagnostic x-ray examinations under the supervision of a qualified radiologist

Candidates without a degree must demonstrate a minimum of seven (7) years of supervisory experience in imaging services to qualify.

Required Licenses/Certifications: Registered Diagnostic Cardiac Sonographer Certificate from American Registry of Diagnostic Medical Sonographers OR

Registered Diagnostic Medical Sonographer Certificate from American Registry of Diagnostic Medical Sonographers OR

American Registry of Radiologic Technologists Certificate - Nuclear Medicine Technologist OR

Nuclear Medicine Technologist Certificate from Nuclear Medicine Technology Certification Board OR

American Registry of Radiologic Technologists Certificate - Mammography Technologist OR

American Registry of Radiologic Technologists Certificate - Magnetic Resonance Imaging OR

American Registry of Magnetic Resonance Imaging Technologists Certificate OR

American Registry of Radiologic Technologists Certificate - Radiography OR

American Registry of Radiologic Technologists Certificate - Radiation Therapy Technologist OR

American Registry of Radiologic Technologists Certificate - Computed Tomography OR

American Registry of Radiologic Technologists Certificate - Vascular Interventional Radiography OR

American Registry of Radiologic Technologists Certificate - Cardiac Interventional Radiography OR

American Registry of Radiologic Technologists Certificate - Cardiovascular Interventional Radiography