The Embalmer is responsible for preparing the deceased's body for burial.

Overview & Responsibilities:

Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family
Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality
Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation
Completes tasks and details resulting from the arrangement conference
Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation
Conducts and attends funeral services regularly
Leads all post-service follow-ups as needed

Requirement & Qualifications:

High school diploma or the equivalent
Completed mortuary school
Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed
Valid state-issued Embalmer license (as per state licensing requirements)
Minimum one year of experience in customer service
Minimum one year of work experience in the funeral industry is preferred
Ability to do decedent care, i.e., embalming (per state requirements)
Ability to keep all licenses and continuing education requirements current and in good standing
Organizational and planning skills; time management skills, and the ability to prioritize work
Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to lift 150lbs safely
Valid state-issued driver's license with a clear driving record

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