Job DetailsJob Location: Heart of Florida Health Center MAIN - Ocala, FL 34470Job Summary The billing associate is responsible for submission of insurance claims to payer, posting payments, insurance follow-up, denials, patient AR and customer service calls. The revenue cycle specialist will ensure claims are processed accurately and in a timely manner. Qualifications / Requirements 2–3 years of experience in medical billing  Working knowledge of CPT and ICD-10 coding  Experience with insurance claims follow-up and collections  Proficiency in insurance and patient payment posting  Strong verbal and written communication skills  Proficient in Microsoft Word, Excel, and Outlook  High school diploma or equivalent required  Essential Functions Resolve non-coding insurance/clearinghouse rejection, including other claims submission errors and rejections in a timely manner  Enter and update patient information accurately within electronic medical Records (EMR), which includes verifying insurance information and accurately updating patient accounts Perform daily posting of insurance and patient payments  Reconcile insurance payments to ensure accuracy and completeness  Insurance follow-up for no response, denials and correspondence Answer and resolve incoming customer service calls from patients Update patient accounts for Sliding Fee Schedule adjustments  Review and resolve insurance credit balances, including issuing refunds when appropriate  Prepare and submit accurate billing to appropriate state Medicaid systems using electronic claim submissions when possible  Demonstrate excellent customer service and professionalism when interacting with patients, providers, and payers  Maintain strict adherence to HIPAA and patient privacy rights, accessing only the minimum necessary information to perform job responsibilities  Ensure compliance with all federal, state, and payer-specific regulations related to billing and privacy  Perform other duties as assigned  Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Qualifications
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