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Remote Benefits Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career with Flexibility, Growth & Purpose
Are you looking for a career where you can help others, work from home, and build long-term professional success?
AO is seeking motivated, service-oriented individuals to join our growing team as Remote Benefits Representatives. This opportunity is ideal for professionals who enjoy working with people, building lasting relationships, and providing outstanding customer service in a fully remote environment.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we continue to grow while remaining committed to exceptional customer service, professional development, and creating meaningful career opportunities.
Our mission is simple:
Protect every child and serve all working people.
What You'll Do
As a Remote Benefits Representative, you'll work directly with clients who have requested information about their benefits and coverage options.
Client Service Responsibilities
Meet with clients virtually through Zoom and phone appointments
Answer questions regarding available benefits and coverage options
Explain products, services, and policy information in a clear and professional manner
Assist clients with applications, enrollment, and policy updates
Provide ongoing customer support and follow-up communication
Maintain accurate client records and documentation
Relationship Building
Develop strong, long-term client relationships
Deliver exceptional customer service with every interaction
Build trust through professionalism, responsiveness, and integrity
Help clients make informed decisions about protecting themselves and their families
Professional Development
Participate in virtual training and mentorship programs
Attend leadership development workshops
Learn industry products, systems, and best practices
Continue developing communication, leadership, and customer service skills
Collaborate with a supportive remote team
What We Offer
100% Remote Work
Work from anywhere within the United States
Flexible scheduling options
No commuting
Modern virtual work environment
Weekly Pay & Performance Bonuses
Weekly compensation
Performance-based bonuses
Leadership incentives
Recognition programs
Comprehensive Training & Mentorship
No prior experience required
Structured onboarding
Weekly coaching and development
Leadership mentoring
Ongoing professional growth opportunities
Benefits
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Retirement planning opportunities
Residual income opportunities through client renewals
Union-supported work environment
Leadership conferences and incentive travel
Qualifications
Successful candidates typically demonstrate:
Excellent communication and interpersonal skills
Strong customer service mindset
Positive attitude and willingness to learn
Self-motivation and accountability
Basic computer proficiency and comfort using Zoom
Strong organizational and time-management skills
Ability to work independently in a remote environment
Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
Customer Service
Client Relations
Healthcare
Retail
Hospitality
Education
Sales
Administrative Support
Call Center Operations
Leadership experience is welcomed but not required. We provide comprehensive training and mentorship for motivated individuals.
Why Join AO?
At AO, we believe careers are built through mentorship, opportunity, and continuous growth.
Our culture is centered on:
Professional mentorship
Leadership development
Team collaboration
Work-life flexibility
Performance-based advancement
Helping working families protect their financial future
You'll be supported by experienced leaders who are committed to helping you build the skills, confidence, and experience needed to achieve your long-term career goals.
Requirements
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.
Ready to Get Started?
If you're looking for a career where you can work remotely, grow professionally, help working families, and build long-term success, we'd love to hear from you.
Apply today and start building a future with flexibility, purpose, and unlimited career potential.
Work From Home. Help Families. Grow with AO. 🚀
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