Tenant Onboarding Coordinator

Job DetailsJob Location: Ocala Office - Ocala, FL 34481Position Type: Full Time General Duties and Responsibilities Communicate with applicants throughout the application approval process to provide a smooth informative experience Track and log communications with applicants per company policy and procedure Collect all necessary information to secure deposits and move ins Process Security Deposits and Schedule Move in files and provide all information needed prior to move in Determine if additional documentation is needed and explain what is needed to the applicants Confirm application approvals Explain application denials to applicant Other duties as assigned   Qualifications: High-school diploma or equivalent 2 or more years of prior successful experience in a customer service role Strong verbal, written and interpersonal communication skills Possess a professional, polite demeanor and appearance appropriate for a representative of the company Able to develop and maintain effective and cooperative working relationships with others Proficient in Microsoft Office Suite Maintain an exemplary record of attendance and punctuality Able to perform the essential functions of the position, with or without a reasonable accommodation    Preferred Qualifications: Spanish Speaking Experience in property management and/or with Propertyware and Showmojo Experienced in Hubspot   Essential Functions: Able to apply SOPs to specific problems to produce accurate answers Demonstrates the ability to read and comprehend written information and concepts effectively. Possesses strong listening skills, with the ability to understand information conveyed through all forms of communication. Communicates ideas clearly and effectively in all interactions, ensuring understanding by others. Produces clear, professional written communication that effectively conveys information and intent. Speaks clearly and articulately to facilitate clear understanding of next steps. Maintains strong attention to detail Works well under pressure and deadlines Able to handle multiple assignments in a proficient way  Qualifications