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POSITION SUMMARY
The assistant is a vital position at Maricamp Animal Hospital as this position is part of the backbone and foundation of the clinic. The person in this role is the veterinary technician's primary medical support, assisting in the care of animals, the hospital, all medical equipment, and machinery. The primary responsibility of this position is to improve the effectiveness and efficiency of the clinic through the maintenance of a clean, efficient, and healthy environment for animals being treated.
ABOUT THE COMPANY
Our mission is to empower a lifetime of memories, bringing pet health solutions that impact our community. We provide owners with the education they need in order to make a fully informed decision about their pet's health care. We are dedicated to ensuring our patients have the results and success they deserve. Our core values are the backbone of our business and guide our hiring process: we create impact, have discipline, are accountable, in alignment, results-oriented, and inspirational.
Our team holds tremendous value and is an integral part of creating an environment of success and wins from the clients and patients. We help our team members achieve success in their roles and beyond through the development of their personal, professional, and financial goals - making it a top priority to support our team’s development potential.
OBJECTIVES
- Assist doctors and credentialed veterinary technicians with preparation for appointments and surgery, contributing to the organizational effectiveness of the hospital
- Prepares for surgeries, creating surgical packs and ensuring a cleaning & sterile surgery room and proper care for all surgical materials and equipment
- Contributes to revenue-generating activities such as upselling, dental cleanings, and obtaining client reviews and testimonials.
- Effectively utilizing all safety measures to ensure our patients are stable, pain-free, and recover quickly from any anesthetic procedure.
- Utilize appropriate methods for documenting changes in pet condition in medical records to ensure alignment during and after surgeries
- Follows all company policy for accurate and efficient preparation of all appointments
- Observe patient behavior and update medical records for all appointments to ensure team member's and owners' safety
- Collect and prepare timely laboratory samples such as fecal, urine, ear cytology, and samples to be sent off to outside laboratories
- Perform clinical laboratory procedures such as fecal flotation, heartworm checks, and urinalysis; maintain files of lab test results and ensure that test results are recorded in patient records and printed for doctor
- Assist in medicine delivery, IV fluids, clip and clean, ear flush, laser therapy, and have the ability to safely administer medication to patients
- Handles all Approval for Rx Prescriptions if within refill doctor approved date, fills prescriptions, and calls client to pick up
- Responsible for assisting technicians with discharging patients based on veterinarian’s orders utilizing best practices
- Contribute to the maintenance, cleanliness, and organization of the hospital and all equipment and tools
- Perform other duties as assigned by doctors, receptionists, and veterinary technicians with speed and accuracy to assist in the smooth flow of the daily operation of the hospital
- Maintain accurate statistics to ensure departmental goals are on target. Adhere to the hospital’s safety and wellness regulations; maintain a safe work environment, follow OSHA and chemical standards
- Successfully contribute to a positive environment and empower fellow team members to achieve wins and successes
REQUIRED COMPETENCIES
- Understanding of the human-animal bond and the ability to handle animals safely
- Understanding of veterinary medicine and accuracy in Rx Prescription handling
- Knowledge of blood and urine machines and ability to run CBC, Chemistry, Thyroid, and Urine testing
- Knowledge of radiology and ability to successfully attain accurate images for doctors
- Knowledge of how to safely handle fractious animals and how to restrain animals in a safe, efficient, and compassionate manner
- Knowledge of medications versus injectables and ability to mix vaccines accurately and safely administer them to patients
- Excellent verbal and written communication skills with a proven ability to navigate relationships with clients, co-workers, and patients
- Ability to monitor time efficiency while maintaining an organized environment to empower technicians and doctors to help increase the number of patients
- Ability to effectively utilize company resources to improve technical and communication skills
- Ability to maintain excellent customer relationships through compassionate and professional communication
- Outstanding organization and medical accountability; proficient in computer skills
- Ability to maintain confidentiality with individual interactions with patients
- Successfully maintaining a positive attitude while working in a team environment with competing priorities
- Must have the physical and mental fortitude to perform in a fast-paced and challenging environment
REQUIRED EDUCATION AND EXPERIENCE
- 1-2 year Veterinary experience in the field as a Veterinary Assistant (required)
- Knowledge of veterinary medical procedures and animal handling (required)
- Certified Veterinary Assistant - CVA Certification (preferred, not required)
- Bilingual English & Spanish is a plus
PHYSICAL REQUIREMENTS
- Ability to spend prolonged periods standing, sitting, or walking
- Must be able to lift at least 25lbs
- Travel Required: Up to 15% for Continuing Education & Training
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Maricamp Animal Hospital recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
Job Type: Full-time
Salary: $14.00 - $18.00 per hour
Expected work hours: 40 per week
Benefits:
Benefits:
- Tuition Assistance
- Uniform Voucher
- 401(k) with employer match
- Dental Insurance
- Employee assistance program
- In-House Veterinary Care Employee Discount
- Supplemental Insurance Options
- Paid time off
- Employee Discount Program
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Rotating Day shift, 40 hours per week to be scheduled during business hours
- Business Hours: Monday to Friday 8am-6pm and Saturday, 8am-1pm.Â
- Overtime Available
Work setting:
- In-person
Compensation: $14.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
Maricamp Animal Hospital has made Ocala its home since 2013. We are a full-service small veterinarian who displays an unrivaled commitment to our clients. Our clinic emphasis is on regular preventive healthcare for your pets and we love to educate each client to ensure that their fur babies are healthy for as long as possible. Providing exceptional client service and veterinary health care put Maricamp on the map as the most trusted animal hospital in Ocala.
We administrate compassionate care to all pets entrusted to us.
Our Mission, Vision & Values
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Mission Statement
We empower a lifetime of memories, bringing pet health solutions that impact our community.
Vision Statement
We impact 100,000 families through transforming their pets' health and happiness, will create opportunities for 200 employees to live fulfilled and prosperous lives and will generate 100 million in annual revenue.
Core Values
Impact
Clear intention of fulfilling the greater purpose of helping animals and people. Open and honest communication with exceptional customer service will change lives.
Discipline
Committed to daily learning and growth opportunities while implementing training tools to be the best version of ourselves. No exceptions.
Accountability
Creating trust with others by being accountable for our actions and increasing self responsibility. Doing the actions and completing cycles are the end result.
Alignment
Being fully aligned with our mission and vision while setting goals and targets to exceed expected growth personally and professionally.Â
Results
Achieving results that are above and beyond what is expected. Our clients will be educated on every product and service that will help their animals live to their greatest potential.Â
Inspiration
Contributing to a positive, creative, empowering and inspiring environment. You are here to create a safe and impactful space for not only our clients but also for the team.
Join Our Team!
Maricamp Animal Hospital is looking for new team members who have a passion for the health and well-being of animals.
We care deeply about our staff, our clients, and our services. We believe in making sure that everyone who walks through our doors is treated like family. We offer an exciting and fun atmosphere with plenty of room for growth. We have positions available for those that are just starting out, as well as for those that have experience under their wing.
If you have a have a passion for animals we are looking for YOU!
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