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Service Specialist

Taylor Bank
Posted 2 months ago, valid for 22 days
Location

Ocean City, MD 21843, US

Salary

$18 - $22.89 per hour

Contract type

Full Time

Paid Time Off
Life Insurance
Disability Insurance

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Sonic Summary

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  • Taylor Bank is seeking a full-time Service Specialist for their 142nd Street, Ocean City, MD branch, focusing on building strong customer relationships.
  • The role involves handling customer transactions, account maintenance, issuing debit cards, and assisting with digital banking navigation.
  • Candidates should have a high school diploma or equivalent, prior customer service experience, and familiarity with Microsoft Office Suite, with banking experience preferred.
  • The position offers a competitive salary, an amazing benefits package, and strong growth opportunities within a friendly work environment.
  • This is a non-exempt position eligible for overtime pay and includes a discretionary bonus plan based on company performance.

Description

HERE, TAKING CARE OF CUSTOMERS IS ABOUT MUCH MORE THAN MONEY


At Taylor Bank, everything we do is about serving our community and building strong customer relationships.


WE ARE SEEKING: A full-time Service Specialist with great people skills to service customers at our 142nd Street, Ocean City, MD branch location.


YOU WILL BE RESPONSIBLE FOR: Handling customer transactions, including:

  • Deposits and withdrawals
  • Account maintenance, such as address changes
  • Issuing debit cards
  • Responding to routine account inquiries
  • Assisting customers with digital banking navigation
  • Explaining products and services and making appropriate referrals
  • Supporting day-to-day administrative and operational tasks
  • Additional tasks as assigned

WHAT YOU BRING:

  • High School Diploma or equivalent required; Associate degree preferred
  • Prior customer service experience
  • Prior banking experience a plus
  • Familiarity with Microsoft Office Suite (Word, Excel)
  • Strong communication skills
  • A professional appearance

WHAT WE OFFER:

  • Strong growth opportunities.
  • A friendly, collaborative work environment.
  • An amazing benefits package: including affordable medical, dental and vision plans; Health Savings Account with employer contribution; employer paid Life, short-term and long-term disability insurance; supplemental voluntary insurance plans; 401(k) with company match; generous paid time off, paid parental leave and more.
  • This is a non-exempt position and is eligible for overtime pay. We also have a discretionary bonus plan, subject to company performance.

TAKE THE FIRST STEP! Click the Apply button to access the online application, then complete a brief required assessment found HERE.


Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin.






Learn more about this Employer on their Career Site

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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.