Server

INKY'S CANTINA + TAQUERIA IS A NEW CONCEPT BY BLUE DOG HOSPITALITY GROUP, OPENING THIS SPRING!

About the Role:

As a Server in the accommodation and food services industry, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary objective is to ensure customer satisfaction by providing attentive, friendly, and efficient service throughout their visit. You will be responsible for accurately taking orders, serving food and beverages, and addressing any guest inquiries or concerns promptly. This role requires strong communication and interpersonal skills to create a welcoming atmosphere and foster repeat business. Ultimately, your efforts will contribute to the overall success and reputation of the establishment by enhancing guest enjoyment and operational efficiency.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or food service role preferred but not required.
• Ability to stand and walk for extended periods during shifts.
• Basic math skills for handling transactions and making change.
• Legal eligibility to work in the United States.

Preferred Qualifications:

• Experience working in a fast-paced restaurant or hospitality environment.
• Knowledge of food safety and sanitation standards.
• Familiarity with SpotOn point-of-sale (POS) systems and order management software.
• Strong multitasking abilities and attention to detail.
• Excellent communication skills and a friendly, approachable demeanor.

Responsibilities:

• Greet guests warmly and present menus, answering questions about menu items, specials, and dietary restrictions.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly.
• Serve food and drinks in a timely and courteous manner, ensuring guest satisfaction throughout the meal.
• Monitor tables regularly to anticipate guest needs, refill drinks, and address any issues or complaints.
• Process payments accurately and efficiently, handling cash and electronic transactions with integrity.
• Maintain cleanliness and organization of the dining area, including setting and clearing tables.
• Collaborate with team members to ensure smooth service flow and support during busy periods.

Skills:

The required skills such as effective communication and basic math are essential for accurately taking orders, interacting with guests, and processing payments. Attention to detail and multitasking enable the server to manage multiple tables efficiently while maintaining high service standards. Preferred skills like familiarity with POS systems streamline order entry and payment processing, enhancing operational flow. Knowledge of food safety ensures compliance with health regulations, contributing to a safe dining environment. Overall, these skills combine to create a positive guest experience and support teamwork within the restaurant.