Job Description: Auto Body Mechanic

The Auto Body Mechanic is a highly skilled professional who excels in inspecting vehicle mechanical components and engines, diagnosing problems, and performing necessary maintenance and repairs.

FLSA Status: Non-Exempt

Work Location: Full Time Hourly/Commission

Job Responsibilities:

Diagnose mechanical faults using computerized diagnostic equipment or manually identify issues that the diagnostic tools cannot detect.
Replace or repair any engine components.
Service and repair vehicle transmission systems.
Maintain and repair brake systems, including disc and drum brakes.
Diagnose and repair electrical system issues, such as problems with the battery, starter, and alternator.
Perform wheel alignments and tire services.
Replace or repair suspension and steering components.
Conduct emissions tests and ensure emissions meet regulatory standards.
Replace exhaust systems.
Change oil and perform necessary fluid services.
Replace or repair fuel system components.
Service or repair hybrid and electric vehicle systems.
Maintain and repair hydraulic systems in applicable vehicles.
Document all repairs and maintenance in the appropriate systems.
Provide repair estimates, timelines, and seek center leader approval for work to be performed.

Key Performance Metrics

Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score
Cycle Time Efficiency

Skills/Technical Qualifications:

Previous experience as an Auto Body Mechanic and proper training/certification
Mechanical skills and knowledge of mechanical systems
Familiarity with complex electronic control systems
Ability to use computerized diagnostic equipment well.
Ability to read and interpret technical manuals and repair guides.
Knowledge of vehicle safety standards and regulations
Basic understanding of automotive repair techniques

Behavioral Excellence Required:

Follow safety protocols and maintain a clean, organized work area.
Perform all assigned responsibilities according to the Company Standard Operating Procedures.
Participate in training programs as required to maintain the technical and professional skills and techniques necessary for this position.
Extend normal working hours as necessary to accommodate the workload and meet customer requirements.

Physical Requirements

Ability to work in an automotive repair shop environment for extended periods.
Ability to stand, walk, bend, stoop, kneel, crouch, crawl, and reach frequently throughout the workday.
Ability to work in various positions, including underneath vehicles, inside engine compartments, and in confined spaces.
Ability to lift, carry, push, and pull up to 50 pounds frequently and up to 75 pounds occasionally, with heavier items moved using assistance or mechanical equipment.
Ability to use hands and fingers for repetitive grasping, handling, manipulating, and operating hand tools, power tools, diagnostic equipment, and shop machinery.
Ability to safely operate vehicle lifts, jacks, alignment equipment, and other automotive service equipment.
Ability to visually inspect vehicle systems, diagnose mechanical issues, read gauges and diagnostic equipment, and identify defects, including close, distance, color, and peripheral vision.
Ability to hear and interpret vehicle noises and other auditory indicators related to mechanical diagnosis and repair.
Ability to enter, exit, and maneuver around vehicles of various sizes and configurations.
Ability to communicate effectively with supervisors, estimators, technicians, customers, and coworkers regarding vehicle conditions, repair recommendations, and repair status.
Ability to safely navigate around moving vehicles, equipment, tools, and active repair operations.
Ability to tolerate exposure to noise, vibration, dust, fumes, oils, chemicals, and varying temperatures while using required personal protective equipment (PPE).
Ability to maintain productivity, accuracy, and quality standards in a fast-paced repair environment.
Ability to operate a motor vehicle and maintain a valid driver's license with an acceptable driving record.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

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