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ABOUT THE ROLE:
The Non-Commercial Specialists are assigned to the Non-Commercial Segments (Business & Industry, Healthcare, College and University, Lodging, Travel, Casino, and Leisure). The Non-Commercial Specialists are responsible for the overall sales performance within the Non-Commercial segment with assigned Clients within a geographic area or responsibility. The primary goal of the NCSS is to achieve the annual Volume Goals and Quarterly KPIs assigned to them.
RESPONSIBILITIES:
Principal Interaction with Client Management Team
1.Ā Ā Ā Develop a working relationship with the regional managers and any NC dedicated Client resources in each organization.
2.Ā Ā Ā Execute the Quarter and yearly sale plans developed for each Client. Seek directions from managers if unclear of any expectation
3.Ā Ā Ā Maximize any Client bonus plan or promotion offered to Acxion.
4.Ā Ā Ā Interact directly with the Client & Client Mgr. to execute in the market.
5.Ā Ā Ā Provide Client & Client Mgr. competitive distributor and operator information when asked.
6.Ā Ā Ā Supply the Client Mgr. with market updates via your Market Director or Non-Commercial Manager.
7.Ā Ā Ā Work with the Clients to capitalize on opportunities and resolve problems.
Distributor Interaction
8.Ā Ā Ā Assist DBM to drive new case sales utilizing the Non-Commercial Client contracts
9.Ā Ā Ā Create relationships with the National Account team that services the GPO/CMC Accounts at each Distributor.
10.Ā Ā Ā Support Shows and events when called on by the Market Director.
Operator Interaction
11.Ā Ā Ā Develop Relationships leading to volume opportunities with all assigned LLO Operators within your coverage area.
12.Ā Ā Ā Utilize Operator Insight Explorer Data to maximize your selling and conversion opportunities
13.Ā Ā Ā Conduct product line presentations/cuttings with major operators
14.Ā Ā Ā Increase āContract Utilizationā at the operator level for your NC Accounts
15.Ā Ā Ā Build a Pipeline of opportunities from discussions with your operators
Sales Staff
16.Ā Ā Ā Be a model/champion on the use of the Game Changer CRM and record all sales activity.
17.Ā Ā Ā Be an approachable and supportive resource to the sales team.
18.Ā Ā Ā Train and master the difference between each GPO and Contract Management company
19.Ā Ā Ā Enhance your product knowledge in our top 30 market clients: be reactive to the needs of the market and sales force.
20.Ā Ā Ā Hit your Quarterly KPIs and objectives. Review problem areas with your Market Director and Non-Commercial Leadership.
21.Ā Ā Ā Deliver your Annual Volume Goal plan
22.Ā Ā Ā Frequently interact and communicate all segment activities, plans, and wins with the Market Directors.
23.Ā Ā Ā Communicate wins to Clients so they know you are engaged and working their line.
New Products
19.Ā Ā Ā Evaluate all relevant new products and outline approach to the market, prior to presenting to sales.
20.Ā Ā Ā Ensure that all information and product knowledge is given to the sales, administrative and customer service teams.
SKILLS/QUALIFICATIONS:
ā¢Ā Ā Ā Excellent communication skills, both verbal and written.
ā¢Ā Ā Ā Ability to work independently with little supervision, to prioritize/plan your schedule.
ā¢Ā Ā Ā Able to multi-task and organize a wide range of information. Good decision, negotiation, and analytical skills.
ā¢Ā Ā Ā Maintain a high level of professionalism.
ā¢Ā Ā Ā Negotiation skills to optimize opportunities with clients, distributors, operators, and sales teams.
ā¢Ā Ā Ā Creative thinking and able to think out of the box to enhance business opportunities.
ā¢Ā Ā Ā Interpersonal skills to build strong relationships.
ā¢Ā Ā Ā Excellent presentation skills. Culinary/display skills to present products professionally and make attractive to public. Must exhibit common sense in the ability to make the right choices in a variety of situations.
ā¢Ā Ā Ā Prefer college degrees in business or related field or equivalent experience.
ā¢Ā Ā Ā Must have over 3 years of previous sales experience.
ā¢ Ā Ā Must maintain a valid Driver's License.Ā
ā¢Ā Ā Ā Over 5 years of experience in a BDM role.
ā¢Ā Ā Ā Strong knowledge of the Contract Management and Group Purchasing Organizations.
ā¢Ā Ā Ā Strong working knowledge of the brokerage business and relationship to Principals and overall business.
ā¢Ā Ā Ā Experience with Microsoft Office including Game Changer (CRM), Word, PowerPoint, Excel, & Outlook.
ā¢Ā Ā Ā Frequent road driving and possible air travel; highly concentrated mental conditions: and visual alertness.
ā¢Ā Ā Ā A major portion of the day is spent talking either in-person or by telephone dealing with customer service issues.
ā¢Ā Ā Ā Frequent up/down motion to perform duties.
ā¢Ā Ā Ā Moderate typing, calculating or otherwise working with fingers.
ā¢Ā Ā Ā Visual acuity.
ā¢Ā Ā Ā Ability to hear and receive detailed information.
Ā PLEASE NOTE: Acxion Foodservice Inc. reserves the right to change, modify or add to the duties and essential functions at any time.
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