ITS Operations Tech I, II, III or IV (Traffic Operations)

ITS Operations Tech I:

Monitors traffic via computerized surveillance and control equipment located within an Intelligent Transportation System (ITS) managed area. Disseminates information to the public through various forms of communication. Work requires contact with governmental and private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

ITS Operations Tech II or III:

Monitors traffic via computerized surveillance and control equipment located within an Intelligent Transportation System (ITS) managed area. Disseminates information to the public through various forms of communication. Work requires contact with governmental and private entities. Employees at this level follow standard practices that do not require frequent supervision of details.

ITS Operations Tech IV:

Plans, coordinates and schedules shift operations for an Intelligent Transportation System (ITS) managed area.  Leads a group of technical employees engaged in monitoring traffic via computerized surveillance and control equipment located within an ITS control center.  Disseminates information to the public through various forms of communications.  Works under time critical conditions when resolving emergency traffic situations.  Work requires contact with governmental and private entities.  Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor. 

Essential Duties:

ITS Operations Tech I or II:

• Adjusts and performs minor maintenance or repairs to system equipment.
• Advises the general public of traffic conditions through the use of computerized variable massage signs, highway advisory radio and low frequency television broadcasts.
• Assists in developing routine incident response scenarios.
• Assists in performing real time traffic studies to determine traffic routing.
• Coordinates with districts and divisions on developing and implementing Title VI policies, procedures, manuals and guidelines.
• Disseminates traffic information through various communication devices to other governmental agencies located within the operations center and managed area.
• Monitors traffic flow and conditions through the use of loop detector systems, closed circuit television system and automated vehicle identification systems. 
• Provides technical assistance and inspections in the field as needed.
• Updates traffic management data base.
• Uses two-way radios to interact with other transportation and law enforcement agencies.
• Perform other job responsibilities as assigned

ITS Operations Tech III:

All above responsibilities plus:

• Operates all equipment located within the operations control center

ITS Operations Tech IV:

All above responsibilities plus:

• Monitors internal and external computer systems, switching equipment, communications equipment and all peripheral equipment associated with ITS operations.
• Oversees and monitors operations of the ITS for managing an area-wide transportation system. 

Minimum Qualifications:

Education: 

ITS Operations Tech I - IV:

High School Grad or Equivalent in general high school studies. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience: 

ITS Operations Tech I

2 years of experience in Traffic studies, analysis, computer ops, electronics, traffic management, telecommunication ops. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

ITS Operations Tech II:

3 years of experience in Traffic studies, analysis, computer ops, electronics, traffic management, telecommunication ops. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

ITS Operations Tech III:

5 years of experience in Traffic studies, analysis, computer ops, electronics, traffic management, telecommunication ops. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

ITS Operations Tech IV:

6 years of experience in Traffic studies, analysis, computer ops, electronics, traffic management, telecommunication ops. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications:

Valid driver’s license. This position requires driving a state vehicle.

Competencies:

ITS Operations Tech I

Some knowledge of:

• Freeway management systems concepts and operations
• Traffic flow principles and procedures
• Fundamentals of electrical/electronics and design procedures
• Radio protocol procedures
• Applicable ITS related computer applications and operations
• Emergency response procedures

Some skill in:

• Collecting, sorting and compiling data
• Coordinating labor, materials, and equipment
• Coordinating and directing multiple projects
• Analyzing and organizing business and technical data
•  Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
• Using computers, applicable programs, applications, and systems
• Using applicable electronic test equipment
• Maintaining a safe and effective working relationship with others

ITS Operations Tech II:

Some knowledge of:

• Freeway management systems concepts and operations
• Fundamentals of electrical/electronics and design procedures
• Radio protocol procedures
• Applicable ITS related computer applications and operations

ITS Operations Tech III:

Considerable knowledge of:

• Freeway management systems concepts and operations
• Traffic flow principles and procedures
• Fundamentals of electrical/electronics and design procedures
• Radio protocol procedures

• Applicable ITS related computer applications and operations

   

Proficient skill in:

• Collecting, sorting and compiling data
• Coordinating labor, materials, and equipment
• Analyzing and organizing business and technical data
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
• Using computers, applicable programs, applications, and systems

ITS Operations Tech IV:

Extensive knowledge of:

• Fundamentals of electrical/electronics and design procedures
• Information systems/technology processes and procedures
• Radio protocol procedures
• Applicable ITS related computer applications and operations

Expert skill in:

• Collecting, sorting and compiling data
• Coordinating labor, materials, and equipment
• Analyzing and organizing business and technical data
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others

Physical Requirements and Working Conditions:

ITS Operations Tech I - IV:

• Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools
• Light work: Lift up to 20 lbs. at a time and frequently lift or carry objects up to 10 lbs.
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read Standard Conditions of Employment (TxDOT) for all positions.

• To be selected for and continue employment in this position, the selected incumbent must maintain the security or integrity of the agency’s critical infrastructure and will be subject to regular assessments of criminal history and/or reviewed for connections to foreign adversaries.

• This job has been identified as physically demanding and will require a pre-employment physical. 
• Must pass a drug test prior to employment for safety impact positions. This is a Safety Impact position and will be subject to random drug testing.
  • Please note that the Department of Transportation's Drug and Alcohol Testing Regulation – 49 CFR Part 40, at 40.151(e) – does not authorize “medical marijuana” under a state law to be a valid medical explanation for a positive drug test result for an employee in this position.
• Required to work weekends and holidays.
• Required to work hours other than 8 to 5.
• Required to work under exposure to inclement weather conditions.
• Required to wear personal protective equipment provided by employer and comply with all safety requirements.
• Must attend work regularly and observe approved work hours.