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Job Summary:
This position reports to the E-Merchandise Manager within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position is responsible for assisting with customer service and transactions, processing and receiving shipments, loading and unloading trailers, sorting, stocking, pulling and rotating product. Light-duty maintenance and housekeeping. Provides excellent service to both internal and external customers by way of communication and assistance and by way of quality of work.
Duties and Responsibilities:
(Essential functions of the position are listed in bold print.)
- Ensures that appropriate item is pulled according to pick ticket.
- Thoroughly examines each item to determine that the product is as described and has not been altered/damaged.
- Packages item in appropriate container with protective material.
- Prints and affixes label so that correct item is delivered to correct person/address.
- Maintains hourly shipping average of no less than 8 items.
- Theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities.
- Assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep.
- Maintains top-flight condition and appearance of facility by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc.
- Minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way.
- Ensures that equipment is in safe operating condition and that all safeguards are in place.
- Ensures that shipping materials are maintained accordingly and orders for material are conducted as directed by supervisor.
- Completes all duties of the job and all work requirements.
- Models Goodwill’s core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories)
Qualifications:
- Must be at least 16 years old.
- High School Diploma or Equivalent preferred. Minimum of 2 years of any combination of military service, high school, or related full-time employment may substitute.
- Effective verbal communication skills.
- Possess a positive attitude and infect others with similar enthusiasm.
- Must be able to lift, push, or pull fifty pounds with assistance.
- Loyalty to the agency and its mission and policies.
- Reliable transportation. Ability to work a flexible schedule including evenings, weekends, and holidays.
- Ability to use good judgment, discretion, and initiative.
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