Account Manager

Job Description:

The Account Manager is responsible for achieving sales objectives consistent with assigned corporate volume and profit targets. The AM has direct account responsibility across a range of strategic and tactical accounts as defined by management.  Job functions include gaining new accounts, increasing sales in current accounts and overall account management for the portfolio. The AM is the primary communication link between the Customer and Alphia and is responsible to ensure appropriate resources are available and communication channels are open to guarantee successful execution of Alphia and Customer objectives.

DESCRIPTION OF ESSENTIAL DUTIES:

Financial

• Direct and monitor execution of account plans to achieve volume objectives and key sales objectives as assigned by VP Sales.
• Assortment analysis by customer at item level to drive contribution margin.
• Monitor performance on a customer basis to assess capacity allocation and volume opportunity.

Execution

• Lead new product innovation and project management in partnership with commercial and R&D teams.
• Develop relationships with key customers and internal stakeholders to drive successful partnerships.
• Effectively manage administrative responsibilities including information requests, change management, competitive intelligence, expense reports, and others as assigned.
• Develop persuasive business presentations to identify short-term and long-term opportunities.

Customer

• Respond promptly and effectively to new customer inquiries.
• Works to strengthen relationship with Customer by building interpersonal rapport and maintaining regular contact in order develop sticky customer relationship.
• Analyzes industry trends and competitive actions to develop alternative strategies and tactics to maintain and/or improve competitive advantage with customers.
• Frequent travel to support customer plant tours, trial runs, commissioning runs

Development

• Works with VP Sales to assess personal development needs and develop the appropriate development/training plans to facilitate personal and professional growth.
• Monitors the planned execution with customer and capitalizes on emerging opportunities/progress in the coming fiscal year.
• Update job knowledge by participating in educational opportunities and reviewing company website and brochures.

Alphia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.