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Customer Relations Representative - State Farm Agent Team Member

Jennifer Lowder - State Farm Agent
Posted a day ago, valid for 13 days
Location

Oklahoma City, OK, US

Salary

$40,000 - $55,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position is for a Customer Relations Representative at Jennifer Lowder - State Farm Agent, focused on delivering exceptional client experiences.
  • Candidates should possess strong communication and problem-solving skills, with prior experience in customer service preferred.
  • Responsibilities include managing customer inquiries, maintaining client records, and assisting with customer retention strategies.
  • The role offers opportunities for advancement, paid time off, and performance-based bonuses.
  • A minimum of 1-2 years of customer service experience is typically required, with a salary range of $35,000 to $50,000 annually.
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jennifer Lowder - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.



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