Manager, Supply Chain Planning

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Manager – Supply Chain Planning is responsible for maintaining and growing strategic wholesaler relationships while driving operational excellence across chargebacks, growth initiatives, returns management, and new process development. This role partners closely with key wholesalers to create forecasts, oversee item setup, coordinate product launches, and optimize stocking strategies

Key Responsibilities:

• Manage and strengthen relationships with major wholesalers to support product distribution and performance
• Oversee item setup, product launches, stocking strategy, and demand forecasting across partners
• Coordinate chargeback processing and invoicing in partnership with wholesalers and internal SAP/IT teams
• Analyze data, track KPIs, and lead QBRs to identify and execute growth opportunities
• Lead return goods management, including returns analysis and expired product coordination
• Support recall execution and product defect resolution in collaboration with cross-functional teams
• Develop, document, and improve SOPs and operational workflows
• Ensure strong communication and alignment with key external partners

Required Qualifications

• 5+ years of experience in related roles
• 2+ years of experience in vendor facing roles
• Bachelor’s degree in related field or equivalent work experience
• Demonstrated ability to ensure compliance with company policies and industry regulations.
• Strong interpersonal communication skills with the ability to build effective relationships and collaborate across functions.
• Exceptional attention to detail and commitment to accuracy.
• Advanced analytical and problem‑solving abilities.
• Proficient in Excel, Word, and Outlook.
• Proven ability to thrive in ambiguous environments, quickly clarify needs, and move work forward with sound judgment.

Preferred Qualifications

• Experience in biotechnology, pharmaceutical trade, or supply chain.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.