RN, Elder Care Manager

Job DetailsJob Location: 309 - Oklahoma City, OK 73128Oklahoma City Indian Clinic (OKCIC) is a non-profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services include not only basic medical care but also dental, optometry, behavioral health, fitness, nutrition, and other family programs. Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism. We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care. The Oklahoma City Indian Clinic (OKCIC) is seeking an experienced and compassionate RN Care Manager to provide nursing care and coordinate services for our Elder population. This role assesses patient needs, coordinates referrals, provides patient and family education, and collaborates with providers and community resources to support quality, continuous care. The ideal candidate will have strong clinical, communication, leadership, and care coordination skills and a commitment to improving health outcomes for our Elders and Native American community. Applicants claiming Indian Preference must complete the full application and must provide documentation verifying eligibility (such as a tribal enrollment card or Certificate of Degree of Indian Blood (CDIB)). Job duties include, but are not limited to:  1. Utilizes the nursing process to: Follows the Nursing and Case Management process, including assessment, planning, implementation, coordination, and interaction through the referral process. Coordinates and manages communication with patients, family, and health care team to access health care services not available at OKCIC by utilizing referral resources (i.e., Indian Health Services, Medicare, Medicaid, and other community resources). Coordinates and manages communication with patients, family, and the health care team.  Ensures that services support quality patient communication, education, financial, and tribal components. Records in EHR and RPMS are accurate and timely. Responsible for processing referrals accurately and in a timely manner. Communicates with a primary health care provider/health care team regarding patient referrals to assess the referral's outcome and determine further treatment for the patient. Provides patient education regarding the purpose of treatments, medications, disease process, and any other necessary educational needs  Assesses patient needs to coordinate and manage patient care within the clinic, including triage and scheduling patients’ appointments.  Operates and ensures adequate supplies, medications, and pharmaceutical supplies are available for patient treatment  Administers therapeutic measures as prescribed by the physician, such as medications, wound and ear irrigations, etc.  Participates in assigned duties as designated by the Director and/or Clinical Case Manager to include, but not limited to, participation on designated committees,  Responsible for the overall management of team approach nursing and coordination with other disciplines to provide quality care. Performs specialized skills as per clinic policies and procedures. Maintains professional knowledge and proficiency through continuing education, in-services, and workshops.  2. Direct employee and performance management  Directs employee performance management and provides ongoing education opportunities for staff members.  Responsible for ensuring compliance with Standards of Nursing Practice for the assigned department as well as local, state, and federal regulatory agencies' standards.  Implements, reviews, enters, and revises all relevant Oklahoma City Indian Clinic and departmental policies and procedures.  Ensures compliance with the Clinic’s vision, mission, and guidelines from health and regulatory agencies, such as the Accreditation Association for Ambulatory Health Care (AAAHC) and the Centers for Disease Control and Prevention (CDC).  Leads the organization to and through best-practice evidence.  Attends and participates in leadership, departmental, and interdepartmental meetings (includes web and telephone as necessary).  Follows through on assigned action items to satisfactory completion.  Acts as a resource and provides education for patients, their family members, and all health care professionals regarding Medicare, Medicaid, managed care, and other payers.  3. Develops policies and procedures  Participates in the implementation of new policies and procedures.  Communicates policies and procedures for all OKCIC staff.  Promotes compliance with Nursing policies and procedures and makes recommendations as appropriate.  4. Population Healthcare  Implementing and ensuring the success of clinic processes that lead to quality outcomes related to defined population health initiatives.  Aim to improve the overall health of the communities we serve.  Volunteer in our community-based programs.  Participates in identifying grants and/or developing grants to serve our community needs.  Develops and maintains knowledge and understanding of hospital and community resources, and facilitates the use of the most appropriate level of care to meet the medical needs of patients.  5. Documentation and reporting  Reviews, documents, and reports required elements of a variety of programs to the appropriate entities.  Collaboration with other departments to obtain accrued charges, coding, or other information needed for the resolution of the account.  6. Demonstrates Problem-Solving and Conflict-Management Skills  Identifies and analyzes problems or potential problematic situations, and distinguishes relevant from irrelevant information to construct logical solutions that yield the best possible outcome.  Communicates concerns to Clinic leadership (Director and/or Clinical Case Manager) in a timely manner, commensurate with the situation's magnitude.  Exercises good judgment by making timely, well-informed, and effective decisions, even when data are limited or solutions entail unpleasant consequences.  Manages and resolves conflicts and disagreements in a positive, constructive manner, using coaching when needed to achieve successful outcomes.  7. Performance improvement  Participates in monitoring and improving relevant outcome measures and/or quality improvement indicators.  Participates in improving clinic quality measures (GPRA) and other grant reporting responsibilities. The Oklahoma City Indian Clinic is a non-profit organization and not a federal employer. Indian preference hiring laws apply. The Clinic is a 501(c)(3) non-profit corporation and an Equal Employment Opportunity (EEO) employer. The Clinic adheres to all applicable laws prohibiting discrimination in employment, including protections based on race, color, sex, national origin, age, disability, religion, veteran status, and other characteristics as required by federal, state, or local law. Qualifications Due to the safety-sensitive nature of this position, medical marijuana license holders who test positive for marijuana will not be qualified for this position. Must align with OKCIC vision, mission and core values. Graduate of an approved school of nursing. Bachelor of Science in Nursing preferred. Current licensure as a Registered Nurse (RN) in the State of Oklahoma or a current multistate license from a Nurse Licensure Compact (eNLC) member state in good standing. Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) issued by the American Heart Association are required in the first six months Minimum three years (3) of experience as a practicing professional nurse (RN), including experience in performance management and daily oversight of patient care. Experience in tracking, trending, and analyzing clinical performance data preferred. Experience working with older adults or in geriatric, senior care, chronic care management, case management, or care coordination preferred. Participating in collaborating in the integration of regulatory requirements, accreditation standards, and guidelines. Evaluating organizational compliance with AAAHC and OSHA standards when applicable.