Department Lead

Our company is actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. The Department Lead is responsible for overseeing the day-to-day operations of their department and ensuring employees meet company goals through motivation and engagement. This key position provides a pathway to an upper management position within the organization.

This position will adhere to and promote the company mission while operating within the confines of our company’s core values. All Department Leads will contribute to team success under the guidance and direction of the General Manager.

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Lead, motivate, and manage a team to ensure excellent customer service and maximum efficiency.
• Ensure smooth operation of equipment and maintenance of the facility
• Provide outstanding customer service and resolve customer complaints and issues in a timely and professional manner
• Manage inventory, ordering, and supplies to ensure adequate stock levels
• Work with marketing team to implement marketing campaigns to increase business visibility and customer retention
• Train new staff and ensure ongoing staff development to maintain a high level of performance