Server

Description

 The Glen Oaks Club, a premier club in Long Island, NY, is seeking Part-Time Servers. The Glen Oaks Club is known for providing its members with an exceptional and personalized experience. For nearly 100 years the Glen Oaks Club has been evolving to maintain its stature as a home away from home for its member families. 

Summary:  Provides exceptional dining service to members and guests in a warm, professional, and efficient manner. This position requires attention to detail, excellent communication skills, and a commitment to maintaining the high standards of service expected in a private club environment 

Essential Duties and Responsibilities include the following:

• Greet and serve members and guests promptly, courteously, and efficiently.
• Present menus, answer questions, and make knowledgeable recommendations regarding food and beverage selections.
• Take and enter orders accurately into the POS system; coordinate with kitchen and bar staff to ensure timely delivery.
•  Serve food and beverages according to club service standards and the sequence of service.
• Anticipate members’ needs and ensure satisfaction throughout the dining experience.
• Maintain cleanliness and organization of dining areas, side stations, and service areas.
• Reset tables and assist with event or banquet setup as needed.
• Handle member charges, payments, and billing with accuracy and discretion.
• Support team members and maintain a positive and professional atmosphere.
• Adhere to all club policies, safety procedures, and appearance standards.
• Performs other duties as assigned by the Food and Beverage Director, Assistant Food and Beverage Manager, and Dining Room Manager 

Requirements

Knowledge, Skills and Abilities:

• Must have excellent customer service and interpersonal skills.

• Serving experience required.

• Must be knowledgeable of all food items on the menu, their descriptions, and ingredients.

• Must be knowledgeable of wine and liquor offerings.

• Previous club experience preferred.

• Ability to understand and carry out verbal and written instructions in English.

• Ability to interact professionally and maintain effective working relationships with superiors, co-workers, and members.

• Must be able to multi-task and work in a fast-paced environment.

Education and/or Experience: High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.