DSS Care Coordinator - Full Time - Days

JOB TITLE: DSS Care Coordinator

CLASSIFICATION: Full Time, Non-Exempt

PROGRAM/DEPARTMENT:   DSS Care Coordination

IMMEDIATE SUPERVISOR:  Director of Care Management Services

POSITION SUMMARY: Reduce and/or resolve the number of persons presenting to Department of Social Services (DSS) as Homeless who have been screened and have been identified as having Opioid Use or Polysubstance Abuse Disorder. Meets Cattaraugus County and Intandem’s documentation requirements, maintains current Care Plan(s), familiarity and compliance with applicable regulations.

Provides coordination and assistance in crisis intervention and stabilization. Maintains knowledge of status and well-being of people we serve by maintaining verbal/face-to-face/electronic/written contact with the people we serve within their natural environment; at or above the frequency required by regulations.  Assist clients in transitioning from inpatient or residential to community-based settings via service linkages and monitoring the progress of the treatment and support services, as well as assessing needs and personal goals by evaluating and interviewing the referred individual/natural supports.

QUALIFICATIONS:

Minimum Education, Training & Experience:
Bachelor’s Degree in a Human Services field

Or

Associate’s Degree

Two (2) years’ experience working in direct care human services position

Functional knowledge of community resources

Education and Interest in training in Substance Abuse to increase skills and knowledge base

Openness to learning new skills and technology as necessary; must participate in training as required

Knowledge of computers and web-based programs

ESSENTIAL SKILLS AND ABILITIES:

Valid New York State Driver’s License that meets Agency standards

Reliable Transportation

Strong organizational and analytical skills

Ability to think creatively and be results oriented.

Ability and willingness to abide by agency policies and procedures.

Ability to deal with multiple tasks efficiently (concurrent documentation during visits/verbal contact and collaborating with multiple providers)

Ability to represent self and agency in a professional manner.

Ability to engage and build a productive rapport with the people we serve and with outside providers/agencies.

SALARY:

$23-25 per hour based on experience