Assistant General Manager

Marco’s Pizza is seeking an enthusiastic and experienced Assistant General Manager to help lead our team and drive the success of the restaurant. In this key role, you will be responsible for supporting the daily operations of the store, managing the team, and ensuring that we continue to deliver the high-quality food and service our customers expect. If you have a strong background in leadership, thrive in a fast-paced environment, and are passionate about exceeding customer expectations, this position could be a great fit for you!

Shift Availability:

 Morning Shifts: 9:00 AM - 5/6:00 PM

 Evening Shifts: 4/5:00 PM - 11:30 PM/12:30 AM

 Mid Shifts: 10/11:00 AM – 7/8:00 PM

Primary Responsibilities:

 Oversee daily store operations, including team supervision, order preparation, and facility maintenance.

 Implement, maintain, and correct processes and procedures to ensure operational excellence within Marco’s 10 Operating Systems.

 Ensure compliance with food safety standards and operational processes.

 Strive to meet sales goals, service times, and guest experience targets.

 Review Profit & Loss Statements and implement strategies for growth.

 Analyze KPIs to improve store performance and efficiency.

 Attend bi-weekly meetings with management to discuss store progress.

 Maintain accurate data in all corporate systems, including POS and Marco’s University.

 Recruit, train, and develop team members to ensure product quality and exceptional guest experiences.

 Work closely with the General Manager to enhance skills in truck ordering, inventory management, scheduling, communication, time management and more.

 Lead by example and foster a positive, team-focused environment.

Job Requirements:

 Must be at least 18 years of age

 Must have open availability and be able to work weekends

 Must be able to work up to 11:45 PM on weekdays and 12:45 AM on weekends

 Strong communication skills, both verbal and written, to interact with supervisors, teammates, and guests

 Accurately and efficiently count money

 Reliable transportation for performing bank runs and/or deliveries

 Reliable, prompt, and punctual

 Serve Safe Certification (or willing to get certified)

 Minimum 1 year of leadership experience required

 Minimum 1 year of restaurant management experience preferred

 Ability to stand for long periods of time

 Ability to lift up to 50 lbs.

 Aspirations to become a General Manager

What Makes You a Great Fit:

 A friendly person who genuinely cares about the happiness of others

 Someone who takes accountability for their actions and takes pride in their work

 A team player who values honest feedback and contributes to the success of others

 A passion for delivering great guest experiences

 Tactful, courteous, and respectful when interacting with others

 Consistently puts forth sincere effort, demonstrates initiative, and is safety-conscious

 Thrives on helping others succeed and helps the team excel

 Willing to adopt and promote Marco’s Cultural Beliefs

Available Benefits:

 Flexible Hours and Schedules

 Health, Vision, Dental, and Life insurance benefits for employees working over 32 hours per week

 Bonus Opportunities with Bi-Weekly Payouts

 401K with Company Match

 Tip-Outs in addition to base pay

 Opportunities for advancement

 Employee Discount

 Employee Referral Program

 Service Anniversary and Birthday Celebrations

Pay Range Includes Estimated Tips and Potential Bonuses