Senior Sales Manager, Retail & Builder Channel - Northwest

The team you will be a part of

The Sr. Sales Manager for the West Region is a sales leadership-focused role emphasizing market manager development within the retail and builder channel, along with strategy creation and continuous improvement for critical accounts and business segments.  

This role in summary

The Retail & Builder channel within Whirlpool Corporation covers the West Region, including California, Oregon, Washington, Idaho, and Colorado. The region consists of 8 Market Managers and 2 Top Account Sales Managers.

Your responsibilities will include

• Lead 10 market managers

• Master the regional P&L with specific ownership of market manager and MDR quota attainment 

• Provide thought leadership in working with regional leadership (RSD, BDISR, NBDM) in creating retail and contract/builder strategies

• Execute strategies and deliver results, prioritizing quarterly objectives, and ensuring the region is delivering strong retail and contract/builder growth   

• Provide leadership for Ferguson, Whirlpool’s largest ACD, driving accountability among each market manager to prospect & deliver both outside contract and inside showroom sales

• Foster positive people leader experiences, making the region a destination for top talent

• Create a transparent, open culture of sharing best practices, constructive feedback

• Own the performance management process for direct reports: EPE, objective setting, and quota development

• Drive operational excellence in partnership with the sales operations team and other process partners

• Develop thought leadership that brings a solutions-driven, continuous improvement mindset

• Lead continuous improvement initiatives that deliver operational enhancements to the region

• Build strong relationships across Sr. Manager peer set & NBDM teams, ensuring collaboration and culture of learning

Minimum requirements

• Bachelor Degree
• 5+ years of strategic selling and negotiating in the home appliance marketplace

Preferred skills and experiences

• Past selling experience
• Posture of curiosity and passion for learning
• Ability to create trust & followership 
• Proactive coaching and exhibiting servant leadership
• Exceptional communication skills and detailed follow up
• Analytical and continuous improvement mindset
• Strong financial acumen including P&L understanding
• Strong knowledge of Whirlpool operations and support functions process

What we offer

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, Barista Bar, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

Additional information

Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. 

• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

• Sabbatical - Four weeks paid leave after every five years of service.