Overview

Join the Titan Machinery team as an Assistant Service Manager where you will support Service Management in maintaining dealership standards and overseeing the service department. In this role, you’ll be pivotal in supporting service department objectives, communicating effectively with customers and other departments, and ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency.

Responsibilities

Customer Interaction and Experience: Greet customers, provide repair information, resolve complaints, and ensure follow-up to guarantee satisfaction, all while upholding safety and environmental standards
Documentation and Communication: Maintain comprehensive and accurate service records and documentation, schedule safe equipment delivery and pickup, and manage the upkeep of service department supplies and tools
Safety and Compliance: Uphold environmental, health, and safety regulations, and ensure all vehicles meet legal requirements

If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Qualifications

Required:

1+ years’ related experience and/or related military experience, or related education/training (degree, certificate, etc.)
Ability to effectively lead and manage people
Ability to work flexible hours as business and/or customer needs require
Strong customer service skills
Keen attention to detail, high level of initiative, and the ability to work independently

Titan Machinery provides a generous total compensation package including the following benefits:

Comprehensive Health and Dental Coverage
HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
401(k) with company matching on your FIRST DAY of employment 
100% Paid Pregnancy-Related Leave and Parental Bonding 
Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
Performance-based incentives

Learn more about our benefits here: https://www.titanmachinery.com/titancareers/careers/benefits

Apply today and take the next step towards a rewarding career with Titan Machinery!

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.

Learn more about this Employer on their Career Site