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Hiring Agency:
Health & Human Services - Agency 25
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Job Description:
Are you detail-oriented, organized, and passionate about helping others? Do you thrive in a fast-paced environment where accuracy and customer service matter? If so, the Nebraska Department of Health and Human Services (DHHS) wants you to join our team as an Office Specialist in the Access Nebraska Document Imaging (ANDI) Center.
As an Office Specialist, you will play a critical role in supporting programs that help Nebraskans access Economic Assistance, Medicaid, and Long-Term Care services. Your work behind the scenes helps ensure that important documents and applications are processed accurately and efficiently so individuals and families can receive the support they need.
You have the passion. We have the opportunities. Let’s make a difference for Nebraskans!
Scheduling: The ANDI Center offers a variety of work shifts between 1:00 a.m. and 5:00 p.m.
Current opening: Monday–Friday, 8:00a.m.– 5:00p.m.
Why Join DHHS?
At DHHS, we recognize that our employees are our greatest asset. We offer:
✔ Stable employment with the State of Nebraska
✔ Career growth, training, and professional development opportunities
✔ Tuition reimbursement programs
✔ Retirement plan with a 156% match on the first 4.8% contributed
✔ 13 paid holidays each year
✔ Generous vacation and sick leave accruals
✔ Comprehensive benefits package
✔ A supportive team environment focused on service and collaboration
✔ The opportunity to make a meaningful impact in the lives of Nebraskans
What You'll Do
As an Office Specialist, your responsibilities will include:
Preparing, sorting, scanning, and indexing documents with accuracy and attention to detail
Processing Economic Assistance and Medicaid applications in a timely manner
Updating and maintaining information in state computer systems
Preparing and sending correspondence to applicants
Contacting clients to obtain information needed to process applications
Assisting with document storage and records destruction
Reviewing records, reports, and documents to verify completeness and accuracy
Supporting staff and supervisors by providing information needed for program decisions
What We're Looking For
Successful candidates are:
Detail-oriented and highly organized
Committed to providing excellent customer service
Comfortable using computers and office technology
Able to manage multiple tasks while maintaining accuracy
Strong communicators, both verbally and in writing
Dependable, professional, and able to maintain confidentiality
Effective at working with people from diverse backgrounds
Requirements/Qualifications:
Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; research; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Knowledge, Skills, and Abilities
Ideal candidates will demonstrate the ability to:
Communicate effectively in person, by phone, email, and written correspondence
Maintain accurate records and documentation
Proofread and identify errors in documents and information
Understand and apply policies, procedures, and program requirements
Prioritize work and meet deadlines
Maintain confidentiality and professionalism
Learn agency programs, systems, and organizational processes
Work effectively as part of a team while supporting agency goals
Our Commitment
The Nebraska Department of Health and Human Services values a workplace where all employees feel respected, supported, and empowered to succeed. We are committed to fostering an environment that promotes diversity, inclusion, belonging, and equal opportunity for all.
Join us and become part of a team dedicated to improving the lives of Nebraskans every day.
If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
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