Join Our Team

We’re looking for an IT Support Technician I to support our Information Systems team in the Omaha office. In this role, you’ll be the first point of contact for employees across the organization—troubleshooting issues, providing technical support, and helping keep our systems running smoothly. This is a great opportunity to grow your IT career in a supportive, team-oriented environment.

Our Culture

At Farmers National Company, we foster a collaborative, respectful, and team-focused environment where employees feel supported and valued. As an employee-owned company, we believe in shared success and encourage open communication, continuous learning, and professional growth.

Key Responsibilities

Respond to IT support requests (phone, email, in-person)
Troubleshoot hardware, software, and application issues
Track and resolve tickets in a timely manner
Provide technical support to employees across all departments
Assist with installation, configuration, and maintenance of devices and systems
Communicate clearly and professionally with users
Participate in rotating on-call support
Support additional IT projects as needed

Qualifications

Associate’s Degree in IT, Computer Science, or related field
OR High School Diploma/GED with 4+ years of relevant experience
1+ year of IT Help Desk or technical support experience
Basic knowledge of computer systems, troubleshooting, and maintenance
Strong communication, organization, and customer service skills

What Makes You a Great Fit

Team-oriented with a strong sense of integrity
Reliable and accountable
Problem-solver with a customer-first mindset
Eager to learn and grow technical skills

Physical Requirements

Frequent sitting, computer use, and communication
Occasional bending, lifting, or moving up to 50 lbs

Why Join Us

Employee-owned company with shared success
Collaborative, supportive team environment
Career growth and development opportunities
Exposure to a wide range of technologies

Apply Today

Start your IT career with a company that values your growth and contributions—apply now!

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